Job title : Warranty Clerk Kia South Africa (Pty) Ltd - IMFRG - Tygervalley
Job Location : Western Cape, Cape Town
Deadline : November 06, 2025
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Specific Role Responsibilities :
Deliver on agreed performance targets according to set procedures and service level agreementsExecute work in line with governance and compliance processesIdentify and apply known solutions to operational challenges and escalate unresolved issuesRecord and report on work activities to provide timely and accurate information for decision making in area of accountabilityEnsure all appliable documentation is accurate, updated and costed correctlyPlan for, administer and process costing related tasks and activities effectively and efficientlyExecute work activities effectively and efficiently in order to maximise efficiencies and reduce unnecessary delays in achieving goals of the officeDeliver service and / or products that create a culture which aims to meet or exceed customers expectations in the businessDeliver work activities effectively to satisfy customersLiaise and interact with customers (internal and external) via approved communication channels in a positive and helpful mannerAttend learning initiatives to improve work quality and enhance own skillsOwn and live up to company valuesQualifications and Experience :
Higher Certificate and / or Advanced National Senior (Vocational) Certificates with NQF Level 4A minimum of 1 year experience in Warranty Clerk role with at least 2 years' workshop environment experienceIndustry Legislative complianceCustomer Service jobs