Branch Administrator - Newcastle

Sanlam GroupNewcastle, ZA

19 days ago

Job description

Job title : Branch Administrator - Newcastle

Job Location : KwaZulu-Natal, Newcastle

Deadline : November 22, 2025

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Purpose of the role

To provide various operational, administrative, and reporting activities across all channels to support the effective and efficient operational functioning of the branches and advisors.

Key Responsibilities

On boarding and administration of advisor / SAI’s and new broker contracts

New Business Processing :

Policy Servicing

Retentions Reporting

Ad hoc administrative support

Digital sales device management

Qualifications

Matric (Grade 12)

Diploma or degree in related field will be advantageous

Knowledge and Experience

Knowledge :

In-depth understanding of industry standards

Working knowledge of products and services (advantageous)

Knowledge of regulatory and compliance frameworks would be advantageous.

Customer engagement principles

Experience :

2 - 3 Years experience in an administrative capacity in an operational environment.

Experience in the insurance industry would be advantageous.

Demonstrated client engagement experience.

Experience working on office management or task management systems (MS Outlook / Teams / Jira / etc.)

Skills and Competencies

Attention to detail.

Organised and structured

Coping with high volumes of work (emotional resilience)

Client service orientation

Adhering to principles and values

Analysis and interpretation

Administrative / Management jobs

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Branch Administrator • Newcastle, ZA

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