12 Months - Ops Specialist : Security Analyst Vacancy

Job Description

Responsible for providing analytical, administrative, and operational support to management by collecting, managing, and analysing physical security data across sites nationally. The incumbent will ensure effective information flow, accurate reporting, documentation, and the coordination of security operations projects, contracts, and technology systems to strengthen overall physical security posture.

Requirements

Security Data Management and Reporting

Collect, validate, and analyze physical security data (e.g., incidents, patrol reports, system events, and

contractor performance).

Develop dashboards and compile regular reports for the Executive : Corporate Security, including trends,

risks, response time metrics, and contractor compliance.

Maintain databases for incident tracking, system audits, and access control metrics.

Physical Security Systems Support

Administer security systems databases, including access control platforms (e.g., Babylon, Gallagher),

CCTV analytics, intrusion systems, and alarm reports.

Coordinate user access and permissions, maintain asset and user logs, and track system uptime and

faults.

Log and track service provider maintenance and repairs across all security technologies.

Contract Administration and Support

Maintain a central register of physical security contracts, service level agreements (SLAs), performance

records, and expiry schedules.

Assist with vendor performance analysis and track penalty clauses, deviations, or outstanding

deliverables.

Support procurement and budgeting processes through data preparation and cost tracking.

Operational Support

Coordinate national and regional site security surveys, assessments, and compliance inspections.

Prepare presentations, briefing packs, and audit files for use by the Corporate Security Executive.

Track implementation of security recommendations, infrastructure upgrades, and risk mitigations.

Compliance and Policy Monitoring

Monitor adherence to physical security SOPs, security frameworks, and security governance

frameworks.

Provide administrative support during internal audits, SAPS inspections, or regulator reviews.

Ensure secure filing and version control of all security policies, contracts, manuals, and site reports.

Functional Knowledge

Incident & Threat Analysis; Experience in analysing incident data, access logs, and audit trails to identify

risks and trends; Exposure to Security Environment and understanding of; Incident reporting tools (e.g.,

Online Intelligence), capturing and updating of investigation registers, update SAPS case records and cases

• at the courts; Exposure to Financials, costing and spending and understanding of procurement processes;

Maintaining dashboards and compile incident / statistics reports.

Functional Skills

Proficiency in Microsoft Excel, PowerPoint, SharePoint, Power BI (or similar reporting tools); Attention to

detail, analytical mindset, and structured approach to documentation; Knowledge of physical security

technologies and control room systems (preferred); Interpersonal and communication skills for engaging

stakeholders across levels

Competencies (Behaviour)

Professionalism; Integrity; Emotional maturity; Trustworthiness; Team player; Managing tasks; Seizing

opportunities; Challenging ideas; Showing composure; Values Aligned with company Values.

Competencies

Creating and Maintaining Networks

Making Accurate Judgments and Decisions

Managing Risk

Resolving Conflict

Education

NQF 4 : Grade 12 and relevant modular training

Additional Information

Qualifications and experience :

Post-matric certificate in Security Administration, Office Administration, or knowledge / certification of IT

Systems will be an advantage.

Experience in a physical security, administrative, or analyst role.

Demonstrated experience in compiling management reports and working with large datasets.

Experience in corporate or critical infrastructure security is an advantage.

Special Requirements :

Ability to work with large data.

Proficient in MS Excel and the rest of the MS Office suite.

Requirements

Access control and verification Greet and assist all visitors, employees, and contractors in a professional and courteous manner. Verify identification, issue visitor badges / cards, and maintain accurate visitor logs. Enforce access control policies, including Anti-Passback rules and National Key Point compliance requirements. Monitor entry / exit points to prevent unauthorised access. Conduct basic bag or equipment inspections where authorised. Use electronic access systems and CCTV to monitor lobby activities. Visitor & Contractor Management Contact hosts to confirm appointments before granting access. Ensure all visitors and contractors are escorted or directed to their destination. Incident Reporting Report suspicious activities, security breaches, or safety hazards to the Security Consultant or Control Room immediately. Maintain accurate incident and access records for audits. Customer Service & Communication Provide information and directions to authorised visitors and employees. Handle