Manage risks, resolve issues swiftly, and maintain accurate project records.
Build trusted client relationships and lead regular service reviews.
Oversee multi-disciplinary delivery teams and foster a high-performance culture.
Develop SOPs, implement quality controls, and drive process improvements.
Ensure compliance with BEE codes, Employment Equity legislation, and POPIA.
Prepare performance reports and present insights to senior management.
Experience
Bachelor’s degree in business management, Project Management, or related field.
5+ years in service delivery, client success, or project management.
Advantageous : experience in B-BBEE, HR compliance, SaaS, or professional services.
Strong knowledge of B-BBEE Codes and Employment Equity legislation.
Create a job alert for this search
Lead Service Delivery • Johannesburg, South Africa
Related jobs
Promoted
Delivery Lead
Capitec Bank Ltd.Sandton, Gauteng, South Africa
We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry.
To be part of the journey, follow the steps below : .To see what life at Capit...Show moreLast updated: 3 days ago
Promoted
Service Delivery Manager
SavageOne Pty LtdJohannesburg, Gauteng, South Africa
We are seeking a results-driven Service Delivery Manager with 5-9 years of experience to oversee and optimize service delivery across our client portfolio.
You will ensure high-quality service perfo...Show moreLast updated: 30+ days ago
Promoted
Branch Delivery Sales and Service Team leader
WesbankGauteng, South Africa
Branch Delivery Sales and Service Team leader page is loaded## Branch Delivery Sales and Service Team leaderlocations : Soshanguve-Ktime type : Full timeposted on : Posted Todaytime left to appl...Show moreLast updated: 3 days ago
Promoted
Service Delivery Manager
Teraco – A Digital Realty CompanyGauteng, South Africa
The Service Delivery Manager will be involved in a variety of tasks to provide a high level of service delivery to new clients and create long-term client relationships for the existing portfolio o...Show moreLast updated: 30+ days ago
Promoted
Service Delivery Manager (North America)
SomewhereWorkFromHome, Gauteng, South Africa
Service Delivery Manager (North America).Service Delivery Manager (North America).Job Title : Remote Service Delivery Manager.
Fully Remote (Must align with North America or APJ business hours; candi...Show moreLast updated: 16 days ago
Promoted
Branch Delivery Sales and Service Team leader
RMBGauteng, South Africa
Branch Delivery Sales and Service Team leader page is loaded## Branch Delivery Sales and Service Team leaderlocations : Soshanguve-Ktime type : Full timeposted on : Posted Todaytime left to appl...Show moreLast updated: 3 days ago
Promoted
Service Delivery Manager
Stonebridge HR SolutionsFourways, South Africa
To manage a team of service delivery supervisors (SDS) in Infrastructure Deployment.To manage a multiple-site portfolio and be responsible for operational activities of the site service delivery su...Show moreLast updated: 13 days ago
Promoted
: IT Service Delivery Manager
Business Capital GroupCity of Johannesburg Metropolitan Municipality, Gauteng, South Africa
Identify problems requiring analyses, work with IT management and support teams on the root causes, following industry standards to develop improvement plans.
Advise management and support leads on ...Show moreLast updated: 30+ days ago
Promoted
It Service Delivery Manager Parktown
Business Capital GroupCity of Johannesburg Metropolitan Municipality, Gauteng, South Africa
Identify problems requiring analyses, work with IT management and support teams on the root causes, following industry standards to develop improvement plans.
Advise management and support leads on ...Show moreLast updated: 30+ days ago
Promoted
Senior Service Delivery Manager : Telecoms Field Service Operations
People SourceJohannesburg, South Africa
This position involves understanding and aligning with overall Service Delivery Processes, Models, Tools and Strategies, all while ensuring work is executed within the scope of OHS requirements.The...Show moreLast updated: 30+ days ago
Promoted
Service Delivery Specialist
AVBOBCenturion, Gauteng, South Africa
The Service Delivery Specialist will play a critical role in supporting the business by overseeing the delivery of internal and external technology solutions.
This role focuses on optimising project...Show moreLast updated: 30+ days ago
Promoted
Delivery Lead
CapitecSandton, Gauteng, South Africa
We’re On The Lookout For Energetic, Self-motivated Individuals Who Share Our Passion For Service In The Banking Industry.
To Be Part Of The Journey, Follow The Steps Below.To see what life at Capite...Show moreLast updated: 3 days ago
Promoted
Branch Delivery Sales and Service Team leader
FNB NamibiaGauteng, South Africa
Branch Delivery Sales and Service Team leader page is loaded## Branch Delivery Sales and Service Team leaderlocations : Soshanguve-Ktime type : Full timeposted on : Posted Todaytime left to appl...Show moreLast updated: 3 days ago
Promoted
Branch Delivery Sales and Service Team leader
RmbwestportGauteng, South Africa
Branch Delivery Sales and Service Team leader page is loaded## Branch Delivery Sales and Service Team leaderlocations : Soshanguve-Ktime type : Full timeposted on : Posted Todaytime left to appl...Show moreLast updated: 3 days ago
Promoted
Branch Delivery Sales and Service Team leader
FirstRand Namibia LimitedGauteng, South Africa
Branch Delivery Sales and Service Team leader page is loaded## Branch Delivery Sales and Service Team leaderlocations : Soshanguve-Ktime type : Full timeposted on : Posted Todaytime left to appl...Show moreLast updated: 3 days ago
Promoted
Branch Delivery Sales and Service Team leader
Spane4allGauteng, South Africa
Branch Delivery Sales and Service Team leader page is loaded## Branch Delivery Sales and Service Team leaderlocations : Soshanguve-Ktime type : Full timeposted on : Posted Todaytime left to appl...Show moreLast updated: 3 days ago
Promoted
Service Delivery Specialist
AVBOB South AfricaCenturion, Gauteng, South Africa
The Service Delivery Specialist will play a critical role in supporting the business by overseeing the delivery of internal and external technology solutions.
This role focuses on optimising project...Show moreLast updated: 30+ days ago
Promoted
Delivery Lead
ParaconGauteng, South Africa
We are seeking an experienced and highly motivated.This pivotal role ensures our global objectives (MPA) are met by ensuring timely, high-quality local delivery.
This is a multi-faceted leadership r...Show moreLast updated: 4 days ago