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Crew Resource Management (CRM) Instructor

Crew Resource Management (CRM) Instructor

FlySafairCity of Johannesburg Metropolitan Municipality, Gauteng, South Africa
6 days ago
Job description

Crew Resource Management (CRM) Instructor

FlySafair – City of Johannesburg, Gauteng, South Africa

Responsibilities

  • Conduct CRM training both online and in person.
  • Deliver initial and recurrent CRM training to FlySafair employees.
  • Present scenario‑based learning using real‑life case studies and simulations.
  • Adapt delivery style to suit different roles and levels of experience.
  • Assist in the development of annual CRM refresher courses.
  • Ensure training content aligns with regulatory standards (e.g. ICAO, CAA).
  • Tailor CRM modules to reflect organisational needs, safety trends, and human factors data.
  • Integrate feedback and lessons learned from incident reports and safety audits.
  • Provide classroom feedback on interpersonal and decision‑making skills.
  • Document training outcomes and identify individuals needing additional support.
  • Promote a safety culture, positive morale and crew cooperation throughout the organisation.
  • Act as a liaison between operational teams and safety / training departments.
  • Identify CRM‑related issues from flight operations and feed insights back into the training department and management.
  • Maintain accurate training records to ensure compliance with aviation authorities.
  • Participate in train‑the‑trainer programmes and stay up to date on CRM best practices and emerging human factors research.
  • Attend standardisation meetings to align with other instructors and quality assurance teams.
  • Facilitate or participate in debriefs after incidents or safety events involving CRM breakdowns.
  • Offer coaching or targeted interventions if CRM skills are identified as contributing factors.
  • Assist with any CRM related duties.

Qualifications

  • Grade 12 or equivalent (essential).
  • Commercial Pilots Licence or higher (essential).
  • Either hold an instructor rating or have completed a train‑the‑trainer course (essential).
  • Previous experience in Human Factors training (advantageous).
  • Willingness to work overtime / extended hours when required.
  • Suitable Wi‑Fi connectivity to allow for online training, even during periods of load shedding.
  • Proficient in Microsoft Office (Word, PowerPoint and Outlook).
  • Excellent knowledge of company policies and procedures, specifically relating to Flight Ops.
  • Knowledge of how human performance, limitations, and behaviour affect safety.
  • Understanding of risk management, error management, and threat mitigation.
  • Excellent CRM skills, including communication, leadership, decision‑making, teamwork and situational awareness.
  • Personal Attributes

  • Professional.
  • Integrity.
  • Ability to work independently and be a self‑starter.
  • High level of rule following and the ability to promote adherence to policies and procedures.
  • A positive attitude towards work.
  • Empathy and emotional intelligence.
  • Intelligence.
  • Authority with approachability.
  • Patience.
  • Cultivate a positive company culture.
  • Strong communication skills.
  • Proven ability to conduct training in person and online.
  • Excellent attention to detail.
  • Immaculate time‑keeping.
  • Application Guideline

  • Email applications will not be accepted.
  • Preference will be given to members of under‑represented designated groups.
  • Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.
  • Closing Date

    31 October 2025

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    Resource Management • City of Johannesburg Metropolitan Municipality, Gauteng, South Africa

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