Supply Chain Supervisor South Africa

Job Summary

As a key member of the Terumo Supply Chain team, the Supply Chain Supervisor focuses on building strong customer relationships and effectively managing team performance.

The role also involves leading and continuously improving inventory planning, 3PL warehousing and transportation, and customer service processes across Terumo South Africa.

Job Responsibilities

• Lead and guide the Customer Service team to deliver seamless support aligned with EMEA strategy.
• Organize and manage the local team, fostering a collaborative and high-performing environment.
• Coach and develop team members to maximize their skills and ensure effective teamwork.
• Actively support sales follow‑up and take actions to drive optimal results.
• Monitor and improve service levels through KPI‑driven performance management.
• Ensure accurate order management for tenders, applying BU pricing policies and adhering to procedures.

Supply Optimization

3PL Warehouse & Transport Oversight

Internal Alignment

General Responsibilities

Profile Description

You are a seasoned professional with a strong background in customer service and supply chain management.

You bring strategic insight, operational excellence, and a passion for delivering best‑in‑class service.

Qualifications

Offer

At Terumo EMEA, we offer more than just a job :

Contact Person

Talent Acquisition Business Partner EMEA

Working at Terumo means advancing healthcare with heart.

Here, you are empowered to grow your own way, inspired to create to innovate, and supported as we get there together.

Join us in shaping a healthier future for our patients, society, and each other.

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