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Managing Executive: CSB Sales/Distribution and Regions
Managing Executive: CSB Sales/Distribution and RegionsTelkom • Centurion, Gauteng, South Africa
Managing Executive : CSB Sales / Distribution and Regions

Managing Executive : CSB Sales / Distribution and Regions

Telkom • Centurion, Gauteng, South Africa
3 days ago
Job description

Job title : Managing Executive : CSB Sales / Distribution and Regions

Job grade : M2 (E4 / 5 on Patterson)

Business Unit : Consumer Small Business (CSB)

Division : Consumer Commercial

Span of control : 5-10

Reports to : Chief Commercial Officer

Core Description

Accountable for the CSB Sales and Distribution, Regions and sales channels which includes Owned & Franchised stores, Call Centers and Indirect Channels which include Informal Channels and National Chains. Drive Active selling in combination with growth, business development strategies and channel enablement, must ensure CSB sales and service targets are met within an omnichannel customer experience. Active pursuance to balance sales growth and customer experience with the cost of acquisition and service establishes the optimal CSB S&D channel mix to successfully compete in the telecommunication market. Grow and Mature the regional execution framework, and drive market growth in each respective region, while ensuring full collaboration between regional teams and sales channels.

Functional Areas :

  • Inbound and Outbound Call Centers Indirect Channels
  • Direct Channels
  • Retail Operations
  • Regions

Job Responsibilities

  • Develop, implement, and drive the S&D and Regions Sales & Service Framework to enable achievement of the CSB Strategy & Business Plan.
  • Ensure Sales Revenue targets are met in all channels and all regions as per Business Plan.
  • Implement Customer Experience capability in all channels as per customer journeys within an omnichannel framework.
  • Ensure the Regional and Channel enablement capacities and capabilities are designed, sourced, build and implemented for each designated retail sales & service channel.
  • Drive the Direct & Indirect channels within the optimal mix of CSB touchpoints to balance revenue growth, cost, and customer experience.
  • Education

  • Minimum NQF 7 : 3 year Degree and MBA will be an advantage.
  • Experience

  • 10-12 Years relevant experience with at least 5 years experience on an executive management level in a Retail environment (B2C).
  • Special Requirements

  • Prepared to travel nationally and internationally
  • Key Stakeholders

  • Marketing
  • Network
  • Product
  • Data Science & CVM
  • Franchisees
  • Indirect Channel Partners
  • OEMs
  • Closing date for applications : 24 November 2025

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    Managing Executive • Centurion, Gauteng, South Africa

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