Pre-Authorization Data Coordinator - Est Hours (Remote)

Overview

ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies.

We are not a recruitment agency—we are a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch. We are seeking a Pre‑Authorization Data Co‑ordinator for our U.S.‑based client providing dental care to residents in nursing home facilities.

Responsibilities

• Review full building data provided by Krystal DMS and organize it into structured information on eligibility and current / past patient enrolment.
• Prepare a comprehensive building attachment for each nursing home facility to share with the assigned representative.
• Generate a marketing spreadsheet by processing building data through the AHCA portal to confirm eligibility.
• Create an enrolled list by extracting currently enrolled patients / individuals from the database.
• Pile all required materials (building attachment, marketing spreadsheet, enrolled list, and authorization form) into a complete email package for each nursing home facility and distribute to the representative and direct supervisor.
• Update the database by opening enrolments for all eligible individuals and ensuring the representative has access to uploaded face sheets, POA contact information, and other relevant eligibility details.
• Maintain accuracy and attention to detail while managing multiple nursing home facilities simultaneously.

Requirements

If you are not contacted within 14 working days, please consider your application unsuccessful.

Seniority level : Entry level

Employment type : Full‑time

Job function : Administrative

Industries : IT Services and IT Consulting

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