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Internal Sales Administrator

Internal Sales Administrator

Network RecruitmentMidrand, South Africa
30+ days ago
Job description

Are you a detail-oriented multitasker who thrives in a technical sales environment? Youll play a pivotal role supporting our sales operations, ensuring customer satisfaction and smooth internal coordinationparticularly around modular raised flooring solutions for data centres, telecoms, and industrial facilities.

Key Responsibilities :

  • Customer Support & Enquiries :

Be the first point of contact for client communication via phone or email

  • Manage incoming sales enquiries and provide basic product info or pricing
  • Route technical questions to relevant specialists
  • Sales Order Processing :

    • Generate quotes, pro forma invoices, and sales orders using ERP / accounting software

  • Accurately record product codes, quantities, and delivery details
  • Keep clients informed on order progress, delivery timelines, and lead times
  • Administrative Support :

    • Maintain up-to-date records in CRM / internal databases

  • Compile monthly reports, including sales performance, customer statements, and back-orders
  • Assist external sales staff with admin tasks like pricing updates, presentations, or tender documents
  • Team Coordination :

    • Liaise with warehouse and logistics to facilitate on-time dispatch

  • Collaborate with production and procurement on availability and custom orders
  • Work closely with finance for invoicing, credit notes, and account queries
  • Product Knowledge :

    • Learn the specifications and features of modular flooring systems

  • Be equipped to explain differences in panel types, load capacities, finishes, and more

    • Job Experience & Skills Required :

  • Excellent administrative and organizational skillsaccuracy is key
  • ERP and CRM system experience (e.g., Syspro, SAP, or similar platforms)
  • Ability to juggle multiple tasks in a fast-paced technical sales setting
  • Strong communication skills and customer service orientation
  • Advantageous : Background in construction, manufacturing, or technical sales

    • If you are interested in this opportunity, please apply directly.

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    Sales Administrator • Midrand, South Africa