Job title : Customer Service Internship 2026 / 2027
Job Location : Western Cape,
Deadline : October 23, 2025
Quick Recommended Links
- Jobs by Location
- Job by industries
Principal Accountabilities :
Provide an efficient and on time response to inbound calls and to process orders so that customer needs are metAnswer calls in line with set standards to resolve customer queriesHandle customer call courteously, efficiently, and promptlyReceive product training to be able to promote products to customersFollow up with internal teams on customer queriesCommunicate progress of queries to customerProvide requested documentation to customer e.g., backorder reports, proof of deliveries, price lists etc.Gain exposure to and develop an understanding of :
The educational publishing industryThe customer service environmentOUPSA productSupply chain, warehouse and distribution processesDatabase maintenanceData capturingSAP, MS OfficeQualifications and Experience :
A diploma or degree in a relevant fieldExperience in a call centre or customer care role will be an advantageComputer literacy – Word, Excel, PowerPointSouth African citizenAccess to reliable transportCustomer Service jobs