Business Analyst

Job Description

Key Responsibilities

• Work with stakeholders to gather, document, and analyse business requirements.
• Map and evaluate current business processes, identify gaps, and recommend improvements.
• Collaborate with technical teams to ensure solutions meet business needs.
• Prepare documentation including Business Requirement Documents (BRDs), process flows, and use cases.
• Facilitate workshops, interviews, and meetings to clarify requirements and confirm understanding.
• Support the creation of functional specifications and solution designs.
• Assist with user acceptance testing (UAT) and ensure deliverables meet quality standards.
• Provide updates and progress reports to project management and stakeholders.
• Ensure compliance with IIBA standards and ICT governance frameworks.
• Contribute to change management activities and provide support during implementation.

Key Skills & Competencies

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