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Clinics Administrator - Talent Pool
Business Unit : Discovery Health
Function : Administration and Office Support
Discovery – Health
Administrator – Clinics
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Healthcare Services
DHCS consists of seven subsidiary businesses that are supported by dedicated Shared Services and Finance. The businesses under DHCS are :
- Health Coaches
- Southern Rx Pharmacy
- Discovery Medical Suppliers
- Home Care
- Corporate Clinics
Through its teams, DHCS aims to :
Provide quality care by bridging the gaps in the current market with high quality servicesEnhance the member journey through convenience, reduced co-payments and lessening the administrative burdenRealise scheme savings by identifying the opportunities to expand through supply chain and capture value through better procurement and eliminating wasteBrand differentiation by providing members with innovative services that leverage the latest health technologyKey Purpose
The Clinic Administrator will be responsible for managing all administration and support the Nurse at onsite clinic(s) for our clients in line with the clinics agreed operating hours. The Services Provided at the onsite clinics will encompass Primary Health Care Services or Occupational Health Care Services or a combination or both.
Areas of responsibility may include but not limited to :
Scheduling and confirming appointments to optimize the clinic workflow and minimize patient wait timesUpdate, organize and secure store medical files to ensure quick and accurate access for health care professionalsOversee waiting areasAct as a liaison between patients, medical staff, and external stakeholders to ensure effective communication and service delivery;Monitor supplies (stock, consumables), ensuring timely procurement, and maintain accurate inventory levelsEnsure the clinic operates in compliance with the relevant healthcare regulations, policies and standardsAssist medical personnel with administrative tasksAddress patient queries, resolve complaints and provide information about clinic services, policies and proceduresCompile and submit key reporting to managementOrder stationaryFacilitate calibration, maintenance and repairs of clinical equipmentManage and facilitate collection and disposal of medical wasteAssist with administration required for incapacity support, case management and return to work coordinationPersonal Attributes and Skills
Strong Relationship skills.Strong focus on Service Excellence.Takes Initiative.Process and Task driven.Uses discretion when dealing with confidential correspondence / information Manages time effectively.Works in a systematic, methodical and orderly way, within strict SLAs.Works productively in a pressurized environmentEducation and Experience
At least 1 years’ working experience in Administration.Must have a Senior Certificate / Matric.Highly proficient in Microsoft OfficeEMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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