Junior - Intermediate It Support Engineer

Junior - Intermediate IT Support Engineer (JB)

Location : Fourways, Johannesburg

Salary : Market-related, based on experience

Type : Full-time, Permanent

Environment : Managed Services / Multi-Client Support

Overview

We are partnering with a well-established Managed Service Provider that supports a diverse range of businesses.

They are looking for a Support Consultant who enjoys solving real-world technical problems, responds calmly under pressure, and takes ownership of their work.

This role offers the best of both worlds : you will spend 2–3 days per week onsite dedicated to one client, and the remaining time working from the MSP office, supporting the wider client base.

Who This Role Suits

• Someone who enjoys problem solving and is not afraid to take ownership.
• A communicator who can translate technical issues into clear, practical explanations.
• A person who likes variety and is comfortable working across multiple client environments.
• Someone who wants to grow into a Tier 2 or Cloud Support role over time.

Minimum Requirements

Minimum 2 years experience in a Helpdesk, Desktop Support, or MSP support role.

Confident troubleshooting Windows and macOS devices.

Own, reliable vehicle.

Hands-on experience with

Preferred Certifications (or working towards)

What You Will Do

Equal Opportunity

All backgrounds are welcome, with no bias.

All are considered based on requirements.

Application Note

Please do not apply using scanned CVs or supporting documentation.

Supporting documentation will be requested later.

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