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Receptionist - Frontline department

Receptionist - Frontline department

Brights HardwareZA
30+ days ago
Job description

Job title : Receptionist - Frontline department

Job Location : Western Cape,

Deadline : November 13, 2025

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Job Description

  • Purpose : The purpose of this job is to ensure that all general reception duties are achieved on a daily basis, by ensuring excellent internal and external customer service at the reception desk ensuring customer satisfaction resulting in the promotion of the business.
  • KEY RESPONSIBILITIES :

  • Open switchboard and general receptionist duties
  • Answering the telephone, direct all calls to the relevant person / department and taking messages
  • Provide secretarial support
  • Maintain an adequate inventory of office supplies
  • Manage the distribution of stuff stationery
  • Record all emailed transfers and stock orders in log book for branches and inter-branch
  • Maintain a general filing system for all correspondence (emails, faxes, & quotes)
  • Manage diesel cards
  • Be aware of Managers and staff who are on lunch, leave, and sick leave and report on schedule sheet
  • Manage coffee machine and hand out coffee machine coins to stuff
  • Manage notice boards
  • Resolve cash discount queries
  • Check price changes and credit slips
  • File shop account slips, stock adjustment & staff memo’s
  • Type and print out A4 shelf talkers
  • Participate in perpetual stock takes
  • Perform any work-related tasks as delegated by superior
  • REQUIREMENTS :

  • Matric or x3 Completed Intercept courses equating to total of 120 credits
  • Brights Induction (service excellence)
  • 2 Years minimum experience in a similar role
  • Ability to handle pressure
  • Problem solving skills
  • Ability to communicate effectively (verbal & written) at all levels
  • Planning, time management & organizing skills
  • Excellent professional work standards
  • Computer skills
  • Decision making skills
  • Willing to take on responsibility
  • Attention to detail and high level of accuracy
  • Professional and neat
  • Administrative / Management  jobs
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