Deputy Director - Student System, Records and Regi

Deputy Director - Student System, Records and Registration

Core purpose of the job : To direct and oversee the development, implementation, monitoring and continuous improvement of policies, procedures, processes and strategies for the effective and efficient functioning of Student Systems, Records and Registration functions, as well as related Academic Administration functions, supporting learning, teaching, research and community engagement.

Key Performance Areas

• Direct and manage the efficient and effective management of student system, records and registration Standard Operating Procedures (SOPs) and processes.
• Initiate strategic planning for the section and conduct annual strategic planning sessions.
• Direct and manage the maintenance and enhancement of the academic structure on the ITS System of the University and general student system.
• Coordinate the updating of the PQM in conjunction with faculties and the DHET in collaboration with the Department of Strategy Intelligence and Data Analytics.
• Direct and manage the maintenance and provision of students’ records.
• Plan and manage the online registration processes and system.
• Coordinate the execution of certain aspects of the auditing of student data and Higher Education Management Information Services reporting to the DHET in collaboration with the Department of Strategy Intelligence and Data Analytics.
• Direct the innovative development and enhancement of student systems within Academic Administration.
• Project manage the rollout of technologies such as the use of Artificial Intelligence (AI) in administrative processes.
• Lead and manage the Student Systems Office and Student Records Office teams.
• Direct and manage human resources, transformational change and financial management of the section.

Core Competencies

Requirements

Required minimum education : An appropriate M+4 qualification.

Nelson Mandela University is a designated employer committed to pursuing excellence, diversity, inclusion and redress in achieving its employment equity targets. Preference will be given to suitably qualified (Race and Gender) candidates in accordance with the University's employment equity targets. No applications will be accepted after the closing date Friday, 14 November 2025.

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