Job title : Claims Procurement Manager : Motor
Job Location : Gauteng, Centurion
Deadline : September 30, 2025
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Role Purpose
Overseeing the efficient execution and monitoring of all motor claims procurement- related tactical initiatives, processes, procedures, systems and employees. Collaborate with internal stakeholders to align claims procurement activities with business objectives. Additionally, the role involves fostering continuous improvement, and leveraging data-driven insights to enhance claims procurement performance.Requirements
Bachelor's Degree or relevant qualification5yrs+ experience working in a short- term insurance essential3-5years management experienceIntermediate to expert level understanding of CodePlex and software procurement trends5yrs+ Experience in managing the end-to-end procurement process.5yrs+ Experience in non-motor procurement (advantageous)Advanced experience in Microsoft SuitKnowledge of the legislative impact on the insurance and financial services industryKnowledge of the procurement claims value chainDuties & Responsibilities
Managing the claims procurement specialist team [high-level of productivity & performance, including performance management]Hold monthly one-on-one meetings to discuss any performance & development topics with employees and conduct monthly employee audits to confirm if Business Score Card objectives are achievedSupport and align department to all Momentum Insure strategic objectives, such as developing supplier and assessment strategies related to cost containment, supplier management and superior customer experience.Partner with Momentum Insure’s internal stakeholders [Actuarial, Underwriting, Legal, Claims, Sales, and Servicing] to understand business needs.Ensure that procurement policy and guidelines, support the needs of Momentum Insure, and best practice & code of ethics is applied and delivered.Assist with complaints received via the Service Provider Conduct escalation process.Audit claims to ensure that the right recommendations were made in the assessed report, compared to the policy cover.Investigate and report on potentially fraudulent claims.Identify innovative opportunities to improve efficiencies, client experience and claims costsManage service provider relationships and performance [including performance management & termination]Present procurement initiatives to the Claims Procurement Steering Committee and implement procurement initiatives approved.Manage Broad-Based Black Economic Empowerment initiatives and legislative requirements [preferential procurement]Manage Enterprise and Supplier Development initiatives and legislative requirementsDraft and submit monthly reports for the Head of Claims Procurement and the Claims Procurement Steering CommitteeSupport the Head of Procurement in the delivery of procurement strategies relating to all spend areas as well as assisting in complex negotiations that will optimize the overall commercial position of Momentum InsureManage the end-to-end procurement process (including CRM) for key contracts in collaboration with key business areas i.e. claims operations, investigations and legalEnsure processes and procedures related to supplier and team management are fully documented and followed.Work closely with Momentum Group procurement team to manage B-BBEE in line with Momentum Group transformation strategy & targets.Deliver competitive advantage through cost savings relating to average cost of claim, CodePlex implementation and supplier management.Competencies
Communication skillsProblem-solving skillsPlanning and organising skillsInterpersonal skillsBusiness acumenInfluencer [building relationships]Teamwork : Support team and department strategyReliance : the ability to work independently without constant micro-managementClient-centric mindsetDetail orientated : Specifically building standards and ratesAccountabilityEthics [Honesty & Trust]Negotiating skills / solution driverAbility to handle / manage stressConflict ManagementKnowledge of the procurement claims value chainNetworkingLeadership and Management skillsMIS Analysis & Data InterpretationDeadline : 22nd August,2025
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