Executive Operations Manager (US-Based AI and Automation Firm)

Executive Operations Manager (US-Based AI and Automation Firm)

Pearl is seeking an Executive Operations Manager to work with a US-Based AI and Automation Firm.

The role is remote, with a schedule of Monday to Friday, 10 : 00 AM – 6 : 00 PM CST (slightly flexible). The job type is full-time, with holiday adherence to US holidays and a standard PTO policy.

About the Company

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund.

Role Overview

This is a hands-on technical operations role with executive support responsibilities. The successful candidate will design and run the operational backbone of our client, automate away inefficiency, and own tasks from request to verified outcome.

Key Responsibilities

• Drive tasks to completion, ensuring clear documentation and follow-up actions.
• Handle inbound and outbound calls to stakeholders, ensuring clear communication, logging outcomes, and escalating as needed to meet SLAs.
• Anticipate issues and create buffers, reminders, and contingency plans to keep tasks on track.
• Develop a system for receipts, ensuring accurate categorization and reconciliation.
• Design low-code automations using tools like Notion, Airtable, Slack, and Zapier to streamline tasks.
• Facilitate regular check-ins with engineering on project progress, blockers, and next steps.
• Use AI tools (e.g., ChatGPT / Claude) for drafting communications, SOPs, and summaries.

Requirements

Must-Haves :

Nice-to-Haves :

Benefits

Pearl is an equal opportunities employer and welcomes applications from all qualified candidates.

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