Patient Liaison Officer Healthwise

Duties & Responsibilities

• To ensure that guests are greeted courteously.
• To be readily available at all times to deal with problems or complaints.
• To ensure that front of house area has been serviced and maintained to the standards laid down by the Company.
• To ensure effective liaison between front of house and back of house departments.
• To ensure effective and speedy service.
• To ensure that enquiries messages are dealt with courteously and efficiently.
• To ensure that all Front of House areas are clean and tidy at all times.
• To carry out systematic checks of all Front of House areas for maintenance requirements repairs or refurbishing ensuring that these are actioned without delay.
• To circulate regularly throughout all Front of House areas maintaining a high profile with guests and staff.
• To monitor trends within the industry and make suggestions how these could be implemented.

Required Experience

Unclear Seniority

Key Skills

Presentation Skills, Time Management, Clinical Research, Communication skills, GCP, Infusion Experience, Managed Care, Hospice Care, Conflict Management, Clinical Trials, Research Experience, Home Care

Employment Type : Full-Time

Experience : years

Vacancy : 1

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