Electrum is a next-generation payment software technology company.
Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimize financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily.
At Electrum, we are grounded in impact – designing solutions that matter, acting with urgency, and continuously learning as we scale. We believe in creating together – working side by side with our clients and teams to build meaningful, lasting solutions. We prioritise making it safe – encouraging open communication, smart risk-taking, and trust so that creativity and alignment thrive. And we back empowered strong teams – hiring brilliant people, collaborating hard, and holding each other to high standards while leading with empathy and kindness.
In this role you will manage the overall program of work for a client and ensure customer expectations are managed and met. You will support the client in getting the most value from the Electrum product.
You will :
- Build and maintain strong relationships with senior client stakeholders, becoming a trusted partner
- Identify and help shape opportunities to expand client engagements.
- Oversee the delivery of complex, multi-stream programs of work, ensuring customer expectations are managed and met.
- Partner with Electrum’s sales team to provide delivery insights and support positioning of professional services.
- Ensure quality delivery that is strategically aligned with the client
- Advocate for clients internally, while balancing delivery realities.
What You Can Bring to Electrum (non-negotiables) :
Relevant degreeProven track record of building strong senior stakeholder relationships in a B2B environment.7+ years experience on software projects, including experience in complex or corporate environments.Background in tech / information technology industry (payments / fintech experience preferred).Experience supporting sales / professional services growthExcellent communication and influence skills across all organisational levels.Why Join Electrum?
We believe in People First approach, ensuring a culture where you can thrive and make a real differenceYour Career & Culture
Career Growth : Delivering world-class financial software is challenging, but your effort will earn you hands-on experience with products used by millions, accelerating your career .Strong Teams : We keep teams small, focused, and collaborative to maximize impact.Transparency : We openly discuss strategy, finances, and salaries. Mistakes are viewed as learning opportunities that we actively discuss.Autonomy : We trust you . You're expected to seek out the data needed for informed decisions and manage your own time—knowing when to focus and when to recharge.Shared Vision : You'll have the power to shape the vision of how we build the future of financial services.Practical Perks
Here's how we support our culture :Flexible Work : Office-first environment with flexible hours .Generous Leave : Starting at 20 days per year.Office Perks : Fully-stocked kitchen and daily catered lunch .Social Life : Regular team activities like hikes, getaways, and dinners#J-18808-Ljbffr