A dynamic American-based Managed Service Provider is seeking a Desktop Support Technician to provide Level 1 technical support to clients. You will handle tickets via calls and emails, ensuring rapid response and resolution. The ideal candidate has 2+ years in an MSP environment and proficient in ConnectWise RMM and Datto. Excellent communication and customer service skills are a must for this role, working remotely in the EST time zone.
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Desktop Support Technician • WorkFromHome, Gauteng, South Africa