Lodge Anchor & Guide Couple Position

Role Information

Beautiful Lodge situated on the foothills of the Kwazulu Natal Drankensburg range. This is a dual guest-facing couple role combining Lodge Anchor (assistant management & hosting) and Guide (game drives nature walks and horse guiding).

The couple will play a pivotal role in ensuring exceptional guest experiences smooth lodge operations and unique outdoor activities. Both roles require a proactive hands-on approach teamwork and passion for hospitality and guiding. Any couple who takes this role will boost their CV with unique work experience and skills gained.

Key Responsibilities

Lodge Anchor

• Act as second-in-command to the Lodge Manager stepping in during her absence.
• Host and interact with guests anticipating needs and ensuring a seamless experience.
• Supervise and coordinate lodge staff in line with Fair Trade principles .
• Organize and oversee daily guest activities such as sundowners tea stops and special outdoor dining events.
• Manage basic lodge administration and contribute to operational organisation.
• Assist with weekly shopping trips and logistics.
• Maintain high standards of hospitality service and guest satisfaction.

Guide

Requirements

For Both Roles

Lodge Anchor

Guide

Benefits

Requirements

Nature Site Guide NQF 2 (CATHSSETA) qualification with valid registration. Valid First Aid certificate. Valid driver s license with a PDP (Professional Driving Permit). Excellent communication and interpersonal skills. Strong passion for wildlife, conservation, and environmental education. Conservation experience or qualification is beneficial but not a requirement. Must be able to speak English and Afrikaans. Professional, well-presented, and guest-focused. Young, enthusiastic, and eager to grow in the role as a field A positive, can-do attitude with a willingness to learn from experienced conservationists Preferred Attributes : Previous guiding experience would be beneficial but this can be seen as an entry level stepping stone. Multi-lingual abilities. Good with children and teens. Must be able to adapt and change up the information provided during the daily tours to keep it interesting for the guests.

Key Skills

Time Management,Data Analytics,Guest Relations,Hospitality Management,Public Relations,Social Networking,Communication,Data Management,Guest Services,Twitter,Relationship Management,Facebook,Social Media Management,Data Analysis

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 25000 - 25000

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