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Sales Development Representative | Inbound Partner Desk | Deel Local Payroll

Sales Development Representative | Inbound Partner Desk | Deel Local Payroll

PaySpace Global LtdWorkFromHome, KwaZulu-Natal, South Africa
14 days ago
Job description

Overview

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why Deel : Deel is transforming how global talent connects with world-class companies by removing traditional hiring barriers. We are building infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries — ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction : CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and recognition on Y Combinator’s list, with a 4.83 average rating from 15,000 reviews across multiple platforms.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you’ll tackle complex challenges that impact millions of workers. With our momentum, you’ll drive meaningful impact while building expertise in the transformation of global work.

The Position

At Deel Local Payroll, we offer various partner channels to suit the partner’s business model. As an SDR on the Partner Desk for Deel Local Payroll, you’ll be the central point of contact for all BPO partner-sourced leads and day-to-day partner activity. You’ll manage inbound queries from prospective BPO partners, support the BPO AE with commercial handovers, and play a key role in enabling smooth partner operations. From registering new BPO partners to facilitating customer migrations and educating support teams on partner-specific processes, you’ll help ensure that this partner channel runs efficiently and continues to scale. This role is ideal for someone who thrives at the intersection of sales support, relationship management, and operational execution.

Responsibilities

Lead Management & Sales Support

  • Own and action all new BPO partner opportunities and inbound BPO partner leads from various entry points
  • Qualify and convert leads into CRM, following structured procedures and routing logic
  • Assign opportunities to BPO AE with context and accuracy
  • Maintain strong lead conversion performance and prioritise leads based on urgency and fit
  • Assist BPO AE in formulating sales campaigns using data from CRM to reach out to unconverted leads
  • Track BPO partner-related activity and lead quality for weekly reporting and insights
  • Manage inboxes, monitor CRM queues, and support scheduling of BPO partner-related appointments
  • Ensure BPO partner stats are accurate and up-to-date for weekly meetings and follow up on BPO AE feedback regarding changes in opportunity stats
  • Ensure full CRM documentation for BPO partner-originated deals and handovers
  • Collaborate with sales, support, and operations to maintain data integrity and pipeline hygiene

Partner Operations & Enablement

  • Register new BPO partners within the product and grant platform access based on standard processes
  • Support BPO AE with migrations between direct, outsourcing, and partner profiles
  • Enable BPO AE to drive sales revenue by assisting on duties related to BPO partner activities such as follow-ups of registrations, user access setup, training and billing queries and implementation timelines
  • Assist with BPO partner profile cancellations, ensuring that all necessary inactivation activities have been performed
  • Investigate and escalate grouping queries tied to BPO partner structures and support alignment across systems
  • Act as a liaison between Sales, Training and Support Ops on partner escalations, training billing and grouping / assignment requests
  • Monitor and maintain the performance and accuracy of partner-facing platforms and tools when necessary
  • Cross-Team Collaboration

  • Coordinate across Sales, Support Ops, Training, Partner Management, and Finance for seamless BPO partner engagement
  • Provide feedback on process improvements and SOP updates as BPO partner model evolves
  • Contribute to a cross-functional, cross-skilled sales ops culture by providing backup support across the SDR team when needed
  • Performance Metrics

  • Accelerate partner-related activities per month, onboarding, registrations, migrations and cancellations
  • Convert qualified leads into CRM monthly
  • Maintain accuracy, system discipline, and SLA-based lead handover performance
  • Incentive will be driven through the achievement of the BPO AE’s monthly achievement and service level attainment for partner-related activities
  • Qualifications

  • 2–5 years’ experience in sales operations, partner support, or commercial operations
  • Prior exposure to payroll, HR tech, or partner / channel ecosystems is highly advantageous (Deel Local Payroll)
  • Strong relationship-building and stakeholder communication skills
  • Excellent organisational ability with a high attention to detail
  • Intermediate to advanced Excel skills and CRM system familiarity (e.g. Salesforce, Zoho, G Suite, Microsoft)
  • Able to work independently, take ownership of processes, and manage multiple requests
  • Comfortable navigating partner dynamics and operational workflows with minimal oversight
  • Proven ability to contribute to scalable process improvements and system optimisations
  • Total Rewards

    Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

    Some things you’ll enjoy

  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including optional WeWork access
  • Equal-opportunity statement and accommodation information are provided where applicable. Deel is an equal-opportunity employer and supports diversity and inclusion. We will provide accommodation on request during the recruitment process; please inform our Talent Acquisition Team if accommodations are needed.

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    Sales Representative • WorkFromHome, KwaZulu-Natal, South Africa

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