Store Manager

SUMMARY :

Our client, an upmarket, fast-paced growing Brand of clothing is looking for an Assistant Store Manager.

The client is seeking an Assistant Store Manager for Constantia

POSITION INFO :

The ideal candidate must be Confident, Ambitious, Honest, Loyal, Conscientious, Determination, Humble, Kind, and Energetic .

The Assistant Store Manager will be responsible for leading a team of sales associates and ensuring the smooth and successful operation of the store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand image, the manager will play a crucial role in achieving business objectives and fostering a positive work environment.

Key Responsibilities :

• Lead, motivate, and coach a team of sales associates to achieve sales targets and deliver outstanding customer experiences.
• Set clear expectations and provide ongoing feedback and training to support team development and performance improvement.
• Foster a collaborative and supportive work environment where team members feel valued, empowered, and motivated to excel.
• Develop and implement strategies to drive sales growth and maximize revenue opportunities while maintaining profitability.
• Resolve escalated customer issues or complaints promptly and effectively, ensuring a positive resolution and preserving customer satisfaction and loyalty.
• Implement initiatives to enhance the overall customer experience.
• Oversee the visual presentation of the store, ensuring that merchandise displays are aesthetically pleasing, on-brand, and effectively showcase the products.
• Maintain compliance with company policies and procedures related to store operations, including opening and closing procedures, security protocols, and health and safety guidelines.
• Collaborate with senior management to develop and execute strategic plans and initiatives aligned with business objectives and market trends.

Qualifications :