OM Bank _ Fraud Alert Analyst

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Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

At OM Bank, we strive to attract great people who are passionate about coming together for a higher purpose—building something unique and aspirational, always aiming to be the best they can be. We are rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity.

The Fraud Alerts Analyst at OM Bank will be instrumental in safeguarding the bank’s integrity and customer trust by monitoring, investigating, and mitigating potential fraudulent activities. The role involves leveraging advanced fraud detection tools and analytics to respond to alerts, analyse suspicious behavior, and reduce fraud risks while ensuring an excellent customer experience.

Key Results Area

Fraud Monitoring and Detection

• Monitor real‑time and system‑generated fraud alerts for suspicious transactions or account activity on customer accounts.
• Monitor real‑time and system‑generated fraud alerts relating to the credit application process on new or existing customer accounts. Identify patterns and trends in fraudulent behaviour to prevent further occurrences.

Investigation and Verification

Collaboration and Reporting

Compliance and System Optimization

Customer Protection and Advocacy

Role Requirements

Education

Experience

Skills and Competencies

Additional Skills

Competencies

Closing Date

03 November 2025, 23 : 59

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Finance and Sales

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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