Key Account Manager

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The Agfa-Gevaert Group develops, produces, and distributes an extensive range of imaging systems and IT solutions, mainly for the printing industry, healthcare sector, and specific industrial applications.

Agfa Radiology Solutions is a leading global provider of advanced imaging and healthcare IT solutions, specializing in digital radiography and medical imaging systems. The company develops and supplies high-quality products for hospitals and healthcare facilities, including digital X-ray systems, imaging software, and integrated radiology solutions. With a strong focus on innovation and patient care, Agfa Radiology Solutions enhances diagnostic workflows and improves clinical outcomes through its cutting-edge technology and services. The company is part of the broader Agfa-Gevaert Group, which has a long-standing reputation in imaging and information technology across various industries.

Position Overview :

This position provides day-to-day sales delivery to Agfa customers and the organization. The Key Account Manager acts as the single point of contact for customers regarding Agfa products and services. Responsibilities include creating an account strategy, coordinating and controlling the sales process, managing customer expectations, and negotiating contracts. Additionally, the KAM will serve as a pre-sales consultant for agents and dealers.

Location : Western & Northern Cape provinces

Responsibilities :

• Create and execute a strategic account plan
• Act as the single point of contact for assigned customer base for Agfa products & services
• Guide prospective customers from initial contact to contract closure
• Qualify accounts
• Manage customer relationships
• Explain and demonstrate products / solutions; think strategically with customers
• Create commercial proposals using available tools for own and local accounts (agents, dealers)
• Coordinate and control sales processes
• Manage local product offerings
• Serve as the sales contact during hand-over from Sales to Services
• Support the service manager during proposal & negotiation phases for SMA’s
• Represent sales, support, and service delivery programs ongoingly
• Ensure profitable offer calculation, submission, and contract management
• Manage customer overdue accounts
• Provide a comprehensive hand-over to Services
• Support agents and dealers in their relationships with end-users

Qualifications :

Our Values :

What we offer now and in the future :

Diversity and Inclusion :

At Agfa, our mission is to ensure everyone belongs. We believe diversity and inclusion foster belonging and engagement. Working together, our differences make us great.

Job Segment : Pre-Sales, Account Manager, Radiology, Radiographer, Sales, Healthcare

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