Senior Specialist : Product Development, Credit Innovation

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

As a Senior Specialist – Product Development, you will play a pivotal role in shaping and executing product strategies, translating insights into scalable credit solutions, and supporting the delivery of high-impact initiatives. You will work closely with cross-functional teams to ensure alignment with business goals, regulatory requirements, and customer needs.

Job Description

Role Purpose / Business Unit Context

The Credit Innovation team drives the development and commercialization of innovative credit solutions across the consumer retail credit value chain. This includes designing differentiated customer journeys, optimizing lending products across market segments, and embedding innovation into credit lifecycle processes.

As a Senior Specialist – Product Development , you will play a pivotal role in shaping and executing product strategies, translating insights into scalable credit solutions, and supporting the delivery of high-impact initiatives. You will work closely with cross-functional teams to ensure alignment with business goals, regulatory requirements, and customer needs.

Key Responsibilities

Product Strategy & Execution

Support the development and refinement of product strategies aligned to Credit Innovation objectives.

Translate strategic goals into actionable product development plans and roadmaps.

Contribute to the definition of product KPIs and success metrics.

Innovation & Market Insight

Conduct market scans, competitor benchmarking, and customer research to identify opportunities for innovation.

Collaborate with design, analytics, and technology teams to prototype and test new credit propositions.

Monitor emerging trends in credit, fintech, and customer behavior to inform product evolution.

Product Development & Lifecycle Management

Lead the end-to-end development of credit products, from concept to launch.

Manage product backlogs, prioritize features, and ensure timely delivery within Agile frameworks.

Support release planning, testing, and post-launch performance tracking.

Stakeholder Engagement & Collaboration

Partner with internal teams (Risk, Legal, Compliance, Technology, Operations) to ensure seamless product delivery.

Act as a subject matter expert in credit innovation, providing input into strategic forums and working groups.

Facilitate workshops and co-creation sessions with stakeholders to refine product concepts.

Risk, Compliance & Governance

Ensure all product developments adhere to regulatory and risk management standards.

Identify and mitigate potential risks in product design and implementation.

Reporting & Insights

Track product performance and customer adoption using analytics and reporting tools.

Provide insights and recommendations for continuous improvement and optimization.

Education

Bachelor`s Degrees and Advanced Diplomas : Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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