ITOM Technical Consultant

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ITOM Technical Consultant

Apply locations ZAF - GT - JOHANNESBURG time type Full time posted on Posted 2 Days Ago job requisition id

Job Description :

As a ServiceNow Technical Consultant specializing in IT Operations Management (ITOM), you will design, develop, and implement ITOM solutions to optimize IT infrastructure and operations for our organization. You will leverage your expertise in ServiceNow to drive digital transformation initiatives, ensure alignment with business objectives, and enhance operational efficiency.

Key Responsibilities :

Solution Design & Architecture :

• Develop and design ServiceNow ITOM solutions, including Discovery, Service Mapping, Event Management, Cloud Management, and Orchestration.
• Translate business requirements into scalable and efficient ServiceNow solutions.
• Define integration strategies between ServiceNow ITOM and other ITSM / ITOM tools.

Implementation & Customization :

Stakeholder Collaboration :

Governance and Best Practices :

Troubleshooting & Optimization :

Training & Documentation :

Qualifications : Education :

Experience :

Certifications :

Technical Skills :

Key Competencies :

Preferred Experience :

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is available here .

About Us

DXC Technology (NYSE : DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues atDXC.com .

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