Full Stack Developer

We are looking for a skilled Full Stack Developer to join our client's team.

Responsibilities

• Incident Management :
• Respond promptly to support tickets, ensuring service-level agreements (SLAs) are met.
• Collaborate with cross-functional teams to identify root causes and implement timely solutions for critical issues.
• Troubleshooting and Resolution :
• Analyze, debug, and resolve complex software issues within Ruby-based applications.
• Monitor system performance and logs to identify potential problems before they escalate.
• Communication :
• Serve as a liaison between the engineering team and stakeholders, providing regular updates on incident status and resolution progress.
• Document solutions and contribute to the knowledge base to improve future troubleshooting processes.
• Code Maintenance :
• Apply hotfixes and patches to production systems when necessary.
• Collaborate with development teams to ensure permanent fixes are implemented in future releases.
• Proactive Support :
• Identify recurring issues and work with engineering teams to address underlying system vulnerabilities.
• Recommend process improvements and tools to enhance support operations.
• Software Development
• Develop, test, and maintain software applications and solutions according to project requirements and industry best practices.
• Design, develop, and maintain front-end interfaces using HTML, CSS, and JavaScript frameworks (like React, Angular, Vue.js).
• Develop and maintain back-end services using programming languages such as C#, Ruby, and Go and frameworks like Rails, .Net, Node.js, etc.
• Work with SQL (e.g., MySQL, PostgreSQL) or NoSQL (e.g., MongoDB) databases to manage and optimize data flow between front-end and back-end.
• Build and consume RESTful APIs to facilitate seamless data communication between systems.
• Technical Design
• Collaborate with architects and senior engineers to design scalable and efficient software architecture that aligns with business objectives.
• Code Reviews
• Conduct and participate in code reviews to ensure code quality, performance, and adherence to coding standards.
• Troubleshooting and Debugging
• Identify and resolve technical issues and bugs in a timely manner to ensure smooth operation of software applications.
• Documentation
• Create and maintain technical documentation including design documents, specifications, and user manuals.
• Collaboration
• Work closely with cross-functional teams including product managers, designers, and quality assurance engineers to deliver high-quality software solutions.
• Continuous Improvement
• Stay updated on emerging technologies and industry trends, and contribute to process improvements and innovation initiatives within the organisation.
• Project Management
• Manage individual project tasks and timelines effectively, and communicate progress and challenges to stakeholders as required.

Requirements

Critical Competencies