Join RealNZ and lead the charge in shaping the future of tourism distribution. We’re seeking a dynamic and strategic OTA & Local Agent Sales Manager to drive growth across our Online Travel Agent (OTA) and Local Agent channels. This is a pivotal leadership role focused on optimising existing partnerships, identifying new market opportunities, and delivering exceptional results in an increasingly integrated and digital tourism landscape.
Key Responsibilities :
- Lead and manage national OTA and Local Agent sales teams, fostering collaboration and high performance.
- Develop and execute strategies to grow OTA and Local Agent market share in line with RealNZ’s brand and sales goals.
- Optimise content and visibility across OTA platforms to maximise engagement and conversion.
- Identify and onboard new digital distribution partners and platforms.
- Provide expert insights and reporting to inform business decisions and forecast demand.
- Coach and mentor direct reports to exceed KPIs and revenue targets.
What You’ll Bring :
5+ years in Key Account Management, with at least 2 years in the tourism industry.Minimum 2+ years in OTA platform management responsibilityStrong understanding of Local Agents, DMCs, OTAs, and B2B / B2C sales channels.In depth OTA content expertise and platform management - proven experience in creating, optimising and managing high quality content to maximise visibility, customer engagement and conversion rates.Booking platform proficiency – experience with API mapping, platform connectivity, and optimising efficient booking pathways (e.g. Fareharbor)Strong analytical and reporting skills – ability to interpret data, identify trends, forecast demand, and provide actionable insights for business growth.CRM expertise : (lots of experience with Sales Force and various other systems)Proven leadership experience – coach and mentor team members to consistently exceed KPIs and revenue goalsStrong analytical skills and CRM proficiency (Hubspot and others).A well-established industry network.Tertiary qualification (Bachelor’s degree or equivalent) preferred.What's in It for You?
Be part of a passionate, collaborative team that lives and breathes our values.Enjoy some incredible staff perks! Bring a friend along to experience RealNZ's unforgettable adventures, either for free or at a fantastic discount. Explore the Te Anau Glowworm Caves, cruise Milford and Doubtful Sound, and discover Rakiura. It's an amazing opportunity to experience the best of New Zealand without breaking the bank!Medical Insurance cover.Number of positions : 1
Location : Queenstown
Guaranteed hours per fortnight : 80
Employment Type : Permanent, Full Time
Annual Salary : $90,000 -$105,000
How to apply
Click Apply now to be taken to our careers page
Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications.
At RealNZ, we're committed to Equity, Diversity, and Inclusion. Guided by our values of Pono (Keep it real) and He waka eke noa (We're all in this together), we embrace and celebrate the unique perspectives and experiences that make our team stronger. Everyone is welcome here.
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