Contract ManagerFidelity Services Group • Johannesburg, ZA

Contract Manager

Fidelity Services Group • Johannesburg, ZA

5 days ago

Job description

Job title : Contract Manager

Job Location : Gauteng, Johannesburg

Deadline : December 20, 2025

Quick Recommended Links

Jobs by Location
Job by industries

Position Overview :

The Contract Manager is responsible for the overall management, coordination, and performance of the Fidelity Specialized Services (FSS) security operations deployed on the Transnet contract. The role ensures full contractual compliance, operational excellence, risk mitigation, stakeholder engagement, and service delivery aligned with Transnet standards and Fidelity policies.

The Contract Manager is the primary point of contact between Transnet representatives and Fidelity management.

Reporting Structure

Reports to : National Critical Infrastructure Manager – Fidelity Specialized Services

Direct reports : Site Managers, Supervisors, Tactical Commanders, Drone Pilots, K9 Handlers, Control Centre Operators.

Minimum Requirements

Grade 12 / Matric.

PSIRA Grade A (mandatory).

Minimum 5–8 years’ experience in security operations management (rail, critical infrastructure, or high-risk environments advantageous).

Valid driver’s licence and ability to travel.

Strong knowledge of :

Critical infrastructure protection

Transnet operational environment (preferred)

Tactical deployment and emergency response

Risk, intelligence, and incident management

Computer literacy (MS Office, reporting systems).

Strong leadership, communication, and investigative skills.

Job Description / Key Responsibilities :

Contract Management & Compliance

Ensure full adherence to contractual obligations as stipulated in the TRIM SLA.

Monitor and enforce compliance with Fidelity policies, Transnet security protocols, and statutory regulations.

Conduct periodic contract performance reviews and submit required reports.

Manage service deviations and implement corrective action plans.

Key Competencies

High integrity and professionalism

Decision-making under pressure

Strong situational awareness

Team leadership and discipline management

Analytical and investigative abilities

Excellent communication skills

Ability to manage client expectations and deliver results

Operational Management

Oversee daily security operations across all Transnet sites allocated under the contract.

Ensure adequate manpower deployment, including tactical teams, foot patrols, K9 units, drones, and vehicle patrols where applicable.

Conduct operational inspections, parades, shift briefings, and site audits.

Ensure effective incident response, escalation processes, and 24 / 7 command-and-control readiness.

Risk, Incident & Intelligence Management

Identify operational risks, crime patterns, and vulnerabilities along Transnet corridors and facilities.

Oversee intelligence gathering, threat monitoring, and prevention strategies.

Manage critical incidents, derailments, cable theft attempts, and infrastructure tampering cases.

Ensure proper reporting (flash reports, incident logs, investigation reports, and weekly performance summaries).

Staff Management

Provide leadership to Site Managers, Supervisors, Tactical Commanders, and security personnel.

Conduct performance evaluations, coaching, and disciplinary processes.

Manage recruitment, training, and certification requirements (firearm competency, polygraphing, tactical readiness, etc.).

Promote professional standards, integrity testing, and compliance with company procedures.

Client Relationship & Stakeholder Management

Maintain strong relationships with Transnet Security, Operations Managers, Corridor Managers, and other key stakeholders.

Attend daily / weekly meetings, debriefs, and operational planning sessions with Transnet.

Ensure clear communication channels between Fidelity and the client.

Administration & Reporting

Submit accurate deployment schedules, registers, payroll inputs, and timesheets.

Maintain asset registers (vehicles, drones, radios, firearms, tactical equipment).

Ensure proper record-keeping for incidents, investigations, and audit trails.

Compile monthly management reports and KPI / SLA performance reports for Transnet.

Financial & Budget Control

Manage contract budgets, overtime, fuel, vehicle maintenance, and equipment procurement.

Prevent cost overruns through effective resource planning.

Ensure financial controls, including verifying invoices, claims, and operational expenses.

Security / Safety jobs

Create a job alert for this search

Manager Contract • Johannesburg, ZA

Related jobs

Contracts Manager (Construction)

Sasso Consulting • Sandton, Gauteng, South Africa

Contracts Manager (Construction)Sasso Consulting Client## Job DescriptionPurpose of role : Oversee all contract management activities from award through to close-out : tender admin, contract negotiati...Show more

Last updated: 16 hours ago • Promoted • New!

Contracts Manager

Shisa Talent Sourcing • Johannesburg, South Africa

Contracts Manager in the built environment.Must have experience with FIDIC, JBCC, NEC contracts.Show more

Last updated: 30+ days ago • Promoted

Hospital Contracting Manager - EE R1,5m

Paton Personnel • Johannesburg, South Africa

Take responsibility for the design, implementation and ongoing successful management of hospital contracting on behalf of leading Medical Aid service provider. Role requires commercial contracting a...Show more

Last updated: 30+ days ago • Promoted

Senior Construction Contracts Manager — Margin & Risk Expert

Sasso Consulting • Sandton, Gauteng, South Africa

A construction consulting firm seeks a Contracts Manager in Gauteng to oversee all contract management activities from award to close-out. The ideal candidate will have at least 7 years' experience ...Show more

Last updated: 16 hours ago • Promoted • New!

Contracts Manager Germiston

Headcount Personnel Consultants • Gauteng, South Africa

The Contracts Manager oversees projects from startup to handover, ensuring that work is completed on time and within its budget. As a Contracts Manager, you will be working on a wide variety of proj...Show more

Last updated: 10 days ago • Promoted

Senior Contracts Manager — Industrial Projects & Delivery

Lascom Management Systems • Gauteng, South Africa

A leading Industrial Services company in Gauteng is looking for a Contracts Manager to oversee multiple contracts and ensure their profitability. The ideal candidate will manage various site manager...Show more

Last updated: 16 hours ago • Promoted • New!

Project Manager Contract

Decision Inc • Johannesburg, Gauteng, South Africa

We are looking for a Project Manager(.This person will act as a point of coordination ensuring projects are well-planned priorities are clear and teams are set up for success.We deliver agility res...Show more

Last updated: 30+ days ago • Promoted

Contract Manager - East Rand

Fidelity Services Group • Benoni, Gauteng, South Africa

A position for a Contract Manager exists at FSS East Rand reporting to the National Contracts Manager.The Contract Manager is responsible for overseeing daily business operations and ensuring compl...Show more

Last updated: 30+ days ago • Promoted

Contract Manager / Sandton

Rooftop Recruitment • Johannesburg, South Africa

Strong understanding of contract Law and commercial principles.Excellent negotiation communication and interpersonal skills. Ability to manage multiple projects simultaneously and work under pressur...Show more

Last updated: 30+ days ago • Promoted

Senior Contracts Manager Gauteng

MECS • Gauteng, South Africa

Senior Contracts Manager - Civils / Construction.My client is seeking a Senior Contracts Manager to join their CAPEX team. You will be responsible for leadership, management, and control of the Contra...Show more

Last updated: 30+ days ago • Promoted

Contracts Manager

The Talent Room • Johannesburg, Gauteng, South Africa

This is a hands-on position responsible for safe, effective and profitable running of jobs; strive for a target of zero harm every day. do site visits, propose technical solutions and submit quotat...Show more

Last updated: 30+ days ago • Promoted

Contracts Manager

Road Map Consulting • WorkFromHome, Gauteng, South Africa

Location : Remote – Open to candidates in South Africa, Eastern Europe, the Philippines, South and Central America ONLY.Level : Mid–Senior, 5+ years' experience. Road Map Consulting (RMC) is a profes...Show more

Last updated: 16 days ago • Promoted

Senior Contracts Manager (ECSA / SACPCMP registered)

Redheads Engineering Solutions (Pty) Ltd • Kempton Park, Gauteng, South Africa

Redheads Engineering Solutions.Senior Contracts Managers to oversee and manage projects from inception to completion.As a Senior Contracts Manager, you will be responsible for planning, budgeting, ...Show more

Last updated: 30+ days ago • Promoted

Contracts Directo

Rooftop Recruitment • Johannesburg, South Africa

Bachelors degree in civil engineering or related or related.Show more

Last updated: 30+ days ago • Promoted

Contracts Manager Germiston

Lascom Management Systems • Gauteng, South Africa

Contracts Manager A leading Industrial Services company is looking for a Contracts Manager to join their successful team. Reporting to the Branch Manager, the purpose of this position is to manage o...Show more

Last updated: 6 days ago • Promoted

Project Manager - Contract - Hybrid

HR Genie • Johannesburg, South Africa

Our Client a Global tech firm is seeking a Project Manager to join their team in Johannesburg on a contract for 12 months (Hybrid). The Project Manager is accountable for the end-to-end delivery of...Show more

Last updated: 29 days ago • Promoted

Contract Manager I

Unitrans Recruitment • Sasolburg, Free State, South Africa

Unitrans is a leading transport and logistics company dedicated to providing efficient reliable and innovative solutions for our clients. With a rich history of excellence and a commitment to sustai...Show more

Last updated: 4 days ago • Promoted

Banking Project Manager (Hybrid, Contract)

IQbusiness • WorkFromHome, Gauteng, South Africa

A consulting firm in South Africa is seeking an intermediate Project Manager to lead projects in the Banking sector.The ideal candidate must have at least 3 years of Project Management experience, ...Show more

Last updated: 5 days ago • Promoted