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Business Banking Relationship Manager - Port Elizabeth
Business Banking Relationship Manager - Port ElizabethBidvest Bank Limited • Gqeberha, Eastern Cape, South Africa
Business Banking Relationship Manager - Port Elizabeth

Business Banking Relationship Manager - Port Elizabeth

Bidvest Bank Limited • Gqeberha, Eastern Cape, South Africa
30+ days ago
Job description

Business Banking Relationship Manager - Port Elizabeth

Join to apply for the Business Banking Relationship Manager - Port Elizabeth role at Bidvest Bank Limited.

Primary Purpose

To generate revenue for Bidvest by sourcing new clients and proactively managing the account to maximize profitability.

To grow and retain a portfolio of high value banking relationships by performing proactive value adding partnership, by providing banking solutions and services to maintain and grow existing customer base.

To develop and maintain a portfolio of important revenue generating client relationships within the defined affluent market segment.

Qualifications

  • Matric
  • NQF6 - National Diploma
  • Finance / Certificate in Banking
  • FAIS RE5 Completed within allocated time-lines as prescribed by FSCA
  • Recognized as per FSCA Relevant Financial qualification

Experience

  • 2 years, Previous Business Banking and Relationship Management Sales experience, with exposure to financial services
  • Knowledge

  • Sound understanding of business banking sales
  • Customer relationship Management
  • Good knowledge of sales and service principles
  • Technical

  • Negotiating skills
  • Presentation skills
  • Good Communication Skills
  • Networking ability
  • Ability to sell
  • Personal

  • Own vehicle and valid driver's license
  • Attention to detail
  • Time management (planning skills)
  • Teamwork
  • Self-motivated
  • Resilient
  • Duties and Responsibilities

    Finance

  • To proactively cold call and find new clients for Bidvest to meet the monthly revenue target
  • To educate and promote Bidvest's full product offering to clients to maximize the revenue that can be generated
  • Manage the profit margins through providing clients with comparative information on rates and obtaining the best rates for specific banking products
  • Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team
  • Actively grow the client base by agreed target of new acquisitions a month in order to achieve the sales target
  • Portfolio

  • Monitor, track and report on sales activity on a periodic basis and to ensure action is taken to meet sales targets
  • Identify opportunities for cross selling and referrals to other product lines through developing a good understanding of client needs
  • New revenue opportunities are identified and customer feedback on product
  • Risk Management

  • Comply with governance in terms of legislative and audit requirements
  • Understands clients risk profile and balance for individual clients by optimising product mix
  • Client Service

  • Correctly anticipating and interpreting the clients' business requirements in order to get them to bank with Bidvest Bank, sell right product to right client and ability to close deals
  • Providing relevant timely solutions to the client through researching the client's business in relation to the current economic climate and educating the client on Bidvest's products
  • Providing excellent service that will result in client referrals and new business
  • Taking on the role as the primary point of contact for the client, ensuring excellent service levels and quality to clients to ensure the retention of the client and a long-term working relationship
  • Continuous face-to-face and telephonic interaction with clients in order to pre-empt and proactively address their needs
  • Assist the client with innovative ways to gain maximum benefit from the products e.g. offering right product at right time
  • Pro-actively manage the review process of clients' facilities, checking, submitting and motivating the business case for approval to credit and legal departments to achieve renewal in the necessary time period.
  • (Providing all necessary documents)
  • Train and assist the client on the necessary systems / processes to deal with the Bank in the most efficient way, client education
  • Continual awareness of what is going on in the market and economy to provide relevant advice to the client at all times
  • On-boarding – signing up client for first time, following the correct processes in terms of compliance, credit application and obtaining the facility with the relevant internal department
  • Admin Support

  • Provide relevant reports in order to track progress
  • Review the client files and ensure client information updated
  • Update and manage all client interaction on the CRM system
  • Process Management

  • Successful relationship building with legal, credit, Internal bankers, back office and Treasury in order to achieve clients' needs
  • Work with legal and credit to ensure that all necessary documents are in place and delivered to clients
  • Assist with SARB applications
  • Follow up with all parties to ensure that queries are resolved
  • Training

  • Manage own development to increase own competencies
  • Ensure all 'other' product training is completed, to equip for cross-selling opportunities
  • Ensure all Bidvest Bank mandatory training i.e. Anti-Money Laundry is completed
  • Training and keep abreast with FICA, PoPI compliance and legislation
  • Meet training deadlines as outlined in PDP
  • Keeping abreast of Compliance (FICA) requirements
  • Knowledge of Banking products and channels
  • FAIS compliance
  • Understand the sales cycle
  • This position is advertised in line with our commitment to Employment Equity.

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    Relationship Manager • Gqeberha, Eastern Cape, South Africa

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