Risk Officer - Operations

Risk Officer - Operations

We're excited to offer a Risk Officer - Operations position for our client in the banking and insurance industry. In this role, you'll play a vital role in safeguarding the organization by identifying and managing any threats to the achievement of our client’s business objectives.

Key Responsibilities

• Ongoing management and improvement of the risk management framework for the organization.
• Overseeing and engaging with internal stakeholders, making recommendations, and implementing appropriate risk control actions.
• Monitoring, evaluating, challenging, reviewing, and reporting on the organization’s success in managing its risks.
• Assisting in identifying and updating major risks affecting the operational function and guiding the Business units in identifying their key risk indicators.
• Monitoring internal controls to ensure their adequacy and effectiveness and assisting in the identification of appropriate enhancements to address identified weaknesses.
• Providing effective administrative support to the risk management function.
• Supporting the Head of Risk Management in the development and updating of risk management policies and procedures.
• Conducting research when required.
• Compiling and submitting all required and ad hoc reports timely and accurately.
• Assisting in the maintenance of a culture that emphasizes the importance of effective Risk Management to all staff.
• Monitoring and controlling the internal assessment process to ensure compliance with policy and procedures.
• Assisting in the coaching of employees in the use of relevant operational risk management tools.
• Conducting risk assessments of the operational functions on an ongoing basis.
• Conducting risk management training for internal stakeholders.
• Involvement in the digitization of the risk tools (e.g., Power BI, Exclaim).
• Involvement in process risk management to oversee the frequency of process reviews and accessibility of process documents.
• Promoting risk awareness to prepare the organization for emerging risks.
• Executing specific deep dives or investigations to better understand the risks, problems, or incidents in the organization.
• Assessing opportunities for continuous process innovation to prevent deviation trends, control gaps, or to bring process efficiencies.
• Providing risk support to project teams in assessing their processes, procedures, and identifying risks and controls associated.
• Performing risk monitoring for new services implementation and operationalization processes.
• Contributing to potential reviews for inclusion in the annual audit plan.
• Facilitating and completing assigned internal audit function reviews.
• Coordinating management responses across the organization for assigned reviews.
• Building ongoing relationships with internal and external stakeholders to ensure excellent business delivery.
• Delivering effective and consistent service to stakeholders.
• Participating and contributing to a culture that builds rewarding relationships and provides exceptional client service.

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