This role requires a seasoned professional with extensive knowledge of luxury destinations, accommodations, and experiences, particularly in Southern and East Africa. The ideal candidate will be responsible for designing tailor-made itineraries, maintaining strong client relationships, and ensuring seamless travel arrangements while upholding the highest standards of service and attention to detail.
- This position can be based in either, Johannesburg or Cape Town
Candidate requirements :
Matric certificate with maths (minimum standard grade or above) and a tertiary qualification in Travel & Tourism or HospitalityIdeally 4-5 years in inbound travel, preferably at a Destination Management Company (DMC) or luxury tour operatorExtensive understanding of Southern and East African destinations, particularly Tanzania and KenyaExperience handling customer relationships and developing or promoting products and services in the luxury travel industryProficiency in TourPlan, Wetu and other travel booking systems.Proven English literacy, with European language skills being an advantageStrong organizational skills to craft bespoke itineraries with precision.Excellent attention to detail, organizational skills, and the ability to work under pressureAbility to prioritize tasks, manage multiple demands, and maintain accuracy under tight deadlinesTeam player with good follow-up skills and the ability to interface with various departmentsProfessional, results-driven, and committed to delivering exceptional customer experiencesSelf-starter with high energy levels and a proactive approach to problem-solving