The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping, and efficient processing of transactions at till points.
If you are self-motivated, passionate about performance, and have the high energy level required for this fast-paced, exciting, and dynamic retail environment, consider this to be an opportunity to invest and grow your career.
Knowledge Skills & Experience Excellent customer service skillsCommunication skills – fluent in English (any other language would be beneficial)TenaciousHigh energy levelsHighly motivated and target drivenPrevious retail experience would be advantageousKey Responsibilities Provide excellent customer service to give customers a great shopping experience : Assist shoppers to find the goods and products that they are looking for.Attend to customer queries / complaints.Cashier duties : Process cash and card payments.Process Lay Bys.Process customer refunds.Reporting discrepancies and problems to the supervisor.Till balancing.Merchandising : Ensure that stock is correctly priced and displayed.Ensure product availability on the sales floor.Housekeeping : Keeping up to date with promotions.Risk : Ensure that products are tagged in line with the company policy.Participate in stock takes.Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management.Consistently live the Ackermans values & policies and procedures in all aspects of your work.
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