Events Coordinator

Duties :

• Ensure compliance with all company policies, procedures, and standard operating practices
• Maintain accurate records, files, and documentation to support operational efficiency.
• Prepare and distribute detailed function sheets and communicate relevant information to all departments.
• Handle event enquiries, converting leads into confirmed bookings.
• Confirm methods of payment and ensure compliance with the companys credit policy.
• Build and maintain positive guest relationships; resolve complaints and requests promptly and professionally.
• Coordinate and oversee events from planning through to execution, ensuring smooth operations and guest satisfaction.
• Manage group STO and restaurant bookings in collaboration with the Reservations Department.
• Monitor, manage and update reservations using Dineplan (Opera experience is advantageous)
• Support Food & Beverage operations by assisting with Duty Manager shifts as rostered or required.
• Be available to work flexible shifts, including weekends, evenings, and public holidays.
• Undertake any additional duties as reasonably assigned.

Requirements

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