Account Manager (Remote)

DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business.

Duties & Responsibilities

ENVIRONMENT :

Join a Growing UK IT Services Provider as an Account Manager! They are on the hunt for a dynamic Account Manager to share their portfolio of clients and help drive continued success in the market. This is not your average desk job its a diverse people-focused role where youll work closely with key stakeholders deliver top-notch customer service and act as the vital link between clients and the wider service team. If youve got a sharp eye for detail love keeping things organised and can communicate like a pro this role is for you. Prior account management experience is a must and in return youll get the chance to grow with a thriving modern business where career progression is wide open.

DUTIES :

Main Job Tasks and Responsibilities

• Day to day management of the relationship with clients within your portfolio. Build and maintain a strong and long-lasting relationship with key contacts.
• Conduct at least quarterly account management meetings with key client stakeholders.
• Negotiate contract changes based on developments within existing clients in conjunction with the operations team.
• Produce reports and key metrics for the purpose of presenting information and statistics in client facing meetings.
• Identify and target areas for new sales leads and offerings within the Companys portfolio.
• Work alongside their Technical Sales staff to source the best solution for their clients needs.
• Ensure that the department documentation and knowledge base is as comprehensive as possible.
• Participate in sales process for new business where the Sales Team require additional support.
• Manage the account management onboarding and offboarding processes.
• Assist with challenging client requests and escalation of issues as required.

Additional Job Tasks and Responsibilities

REQUIREMENTS :

Essential Skills / Experience

Desirable Experience and Competencies

ATTRIBUTES :

While we would really like to respond to every application should you not be contacted for this position within 10 working days please consider your application unsuccessful.

COMMENTS :

When applying for jobs ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs please note your relocation plans in all applications for jobs and correspondence. Apply here e-mail a Word copy of your CV to odette @ and mention the reference number of the job.

Desired Experience & Qualification

Account Manager Remote

Required Experience :

Manager

Key Skills

Business Development,Cement Plant,Business Support,Data Analysis,ASP

Employment Type : Full-Time

Experience : years

Vacancy : 1