Position : Senior Account Manager
Salary : R25,000 – R28,000 Per Month
About Us :
Join our team at No Joke Marketing, a top digital marketing agency committed to delivering exceptional client results and fostering a balanced work-life experience. With half-day Fridays every June, 20 days of paid time off in your first year, an attractive commission structure, and the flexibility of a fully remote position, we provide a supportive and rewarding environment. If you’re passionate about driving client success and thrive in a dynamic, fast-paced setting, we want to hear from you!
Expectations and Deal Breakers :
- As an account manager, you are responsible for managing the relationships with named clients. The bottom line function for this position is to retain our customers and ensure the transition of clients from satisfied to thrilled
Key Skills
Excellent communication skills both written and spokenHigh attention to detailGreat people skills. Comfortable conducting business conversations via phone and web meetings on a daily basisOutstanding follow up and follow throughStrong project management skillsEffective time management and personal accountabilityEager to learnCommunication
Skilled in providing simplified explanations to complex or complicated conceptsOutstanding written communication and verbal skillsUnderstanding and ability to strategically communicate the fundamentals and practices of traditional and non-traditional forms of mediaUse applied knowledge, available evidence, logical means and processes to investigate and resolve problems with a high degree of accuracyTechnical Skills
Proficient use of Google Drive applications including Docs & SheetsExperienced in navigation of major internet advertising interfaces including, but not limited to Google, Bing, and FacebookQuantitative & Analytical SkillsAble to use return-on-investment (ROI) as a decision making tool and provide analysis of relevant performance data to determine go-forward actionsComfortable meeting via ZOOM & other online meeting platformsJob Skills & Responsibilities :
Retention of client accounts through review of campaign set up, active campaign management and execution of consistent customer serviceManagement and analysis of internet marketing campaigns to satisfy client expectations for various performance metricsRapport building and the fostering of relationships with clients through timely follow up and communication in order to increase retention of accountsDelivery of education to clients on campaign performance and return on investment receivedQualifications :
Bachelor’s Degree in General Business, Marketing, Advertising, Public Relations, Journalism or English (Preferred but not required)2+ Years Experience in Marketing, Advertising, Public Relations, Sales, Customer Service or related fieldSoft Requirements :
Strong teamwork and adaptabilityHigh integrity and customer service focusExcellent communication and organizational skillsAttention to detail and long-term problem-solving abilitiesLeadership qualities and proficiency in documentationTech requirements :
Intel® Core™ i7 or greater, 16GB RAM or greater, stable broadband (20 Mbps), noise-canceling headset, HD web cameraReady to Apply?
If you are ready to elevate your career with No Joke Marketing and be part of a team where your contributions make a difference, we encourage you to apply. Submit your application today and become our new Senior Account Manager.
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