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Program Lead – EdTech Start-Up

Program Lead – EdTech Start-Up

Urban Digital Recruitment LtdWorkFromHome, Wes-Kaap, South Africa
27 days ago
Job description

Program Lead – EdTech Start-Up

Location : Cape Town (Hybrid 2-3 days in office in CT)

About the Role

This next-generation social education platform connecting millions of young people to skills, networks, and opportunities to reach their full potential. Partnering with Fortune 500 companies, governments, and international organisations, we co-create gamified, AI-driven programs that empower youth worldwide.

As Program Director, you will lead program delivery, managing two Senior Program Managers and a portfolio of global, multi-stakeholder programs. You will ensure timely, on-budget, and high-quality delivery while building trusted senior stakeholder relationships. Key responsibilities include delivering measurable impact, creating case studies and reports, and driving renewals and program expansions.

Role Overview

  • Relationship & Account Management : Lead enterprise, public sector, and international accounts; build trusted relationships; translate priorities into clear work plans; support proposals, budgets, renewals, and expansions.
  • Program Strategy & Delivery : Oversee programs end-to-end; align partner objectives with youth needs; evolve frameworks, journeys, and delivery approaches.
  • Leadership & Team Management : Coach two Senior Program Managers; set standards for planning, execution, and reporting; foster collaborative, accountable culture.
  • Operations & Data : Coordinate cross-functionally; manage vendors; own budgets and resources; define KPIs, track performance, troubleshoot, and produce high-quality impact reports.
  • Risk & Compliance : Uphold safeguarding, data privacy, and brand standards; lead reviews to embed lessons into future programs.

Success in this Role

  • Strong partner relationships driving renewals, upsells, and referrals
  • Programs consistently exceeding delivery standards and satisfaction benchmarks
  • Clear, measurable impact via KPIs, case studies, and reporting
  • Motivated, empowered program team delivering at scale
  • Your Profile

  • 10+ years in program or account management leadership in tech, startups, or development sector
  • Proven ability to manage senior stakeholders and expand partnerships
  • Experienced in managing senior-level program managers
  • Skilled in end-to-end program delivery, budgeting, and cross-functional execution
  • Data-driven, entrepreneurial, proactive problem solver
  • Excellent communicator, comfortable in fast-moving, international environments
  • Passionate about youth opportunity and social impact
  • What’s on Offer

  • Meaningful mission with tangible impact on the next generation
  • Work with global partners at the intersection of technology, youth, and impact
  • Autonomy to shape programs and lead strategic accounts
  • Diverse, collaborative international team
  • Growth opportunities as the organisation scales
  • Competitive compensation and flexible work environment
  • #J-18808-Ljbffr

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    Program • WorkFromHome, Wes-Kaap, South Africa

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