Program Lead – EdTech Start-Up
Location : Cape Town (Hybrid 2-3 days in office in CT)
About the Role
This next-generation social education platform connecting millions of young people to skills, networks, and opportunities to reach their full potential. Partnering with Fortune 500 companies, governments, and international organisations, we co-create gamified, AI-driven programs that empower youth worldwide.
As Program Director, you will lead program delivery, managing two Senior Program Managers and a portfolio of global, multi-stakeholder programs. You will ensure timely, on-budget, and high-quality delivery while building trusted senior stakeholder relationships. Key responsibilities include delivering measurable impact, creating case studies and reports, and driving renewals and program expansions.
Role Overview
- Relationship & Account Management : Lead enterprise, public sector, and international accounts; build trusted relationships; translate priorities into clear work plans; support proposals, budgets, renewals, and expansions.
- Program Strategy & Delivery : Oversee programs end-to-end; align partner objectives with youth needs; evolve frameworks, journeys, and delivery approaches.
- Leadership & Team Management : Coach two Senior Program Managers; set standards for planning, execution, and reporting; foster collaborative, accountable culture.
- Operations & Data : Coordinate cross-functionally; manage vendors; own budgets and resources; define KPIs, track performance, troubleshoot, and produce high-quality impact reports.
- Risk & Compliance : Uphold safeguarding, data privacy, and brand standards; lead reviews to embed lessons into future programs.
Success in this Role
Strong partner relationships driving renewals, upsells, and referralsPrograms consistently exceeding delivery standards and satisfaction benchmarksClear, measurable impact via KPIs, case studies, and reportingMotivated, empowered program team delivering at scaleYour Profile
10+ years in program or account management leadership in tech, startups, or development sectorProven ability to manage senior stakeholders and expand partnershipsExperienced in managing senior-level program managersSkilled in end-to-end program delivery, budgeting, and cross-functional executionData-driven, entrepreneurial, proactive problem solverExcellent communicator, comfortable in fast-moving, international environmentsPassionate about youth opportunity and social impactWhat’s on Offer
Meaningful mission with tangible impact on the next generationWork with global partners at the intersection of technology, youth, and impactAutonomy to shape programs and lead strategic accountsDiverse, collaborative international teamGrowth opportunities as the organisation scalesCompetitive compensation and flexible work environment#J-18808-Ljbffr