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Hotel General Manager - Greater Tzaneen Rural

Hotel General Manager - Greater Tzaneen Rural

Orion Hotels & ResortsZA
15 days ago
Job type
  • Full-time
Job description

Job title : Hotel General Manager - Greater Tzaneen Rural

Job Location : Limpopo, Deadline : December 20, 2024 Quick Recommended Links

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Responsibilities :

  • The Hotel General Manager will oversee all aspects of the hotel’s operations, ensuring the highest standards of guest satisfaction, financial performance, and team engagement and responsibilities will include inter alia :
  • Oversee and manage all hotel operations, including front desk, housekeeping, food and beverage, maintenance, and guest services
  • Develop and implement strategies to maximize revenue and profitability
  • Ensure high levels of guest satisfaction by maintaining high service standards and resolving guest issues in a timely and professional manner
  • Recruit, train, and supervise hotel staff, providing ongoing coaching and feedback to ensure high performance
  • Develop and implement policies and procedures to ensure compliance with health, safety, and sanitation standards
  • Manage all financial aspects of the hotel, including budgeting, forecasting, and financial reporting
  • Collaborate with the sales and marketing team to drive sales and increase occupancy rates
  • Stay up to date on trends and developments in the hospitality industry and implement best practices to enhance the guest experience
  • Qualifications and Experience :

  • Grade 12 or equivalent qualification
  • A tertiary qualification in Hospitality Management or related field is preferred
  • 3 (three) to 5 (five) years of experience in a hotel environment, with at least 2 (two) years in a managerial role
  • Proven track record of successfully managing all aspects of a hotel operation
  • Strong leadership and communication skills
  • Excellent organizational and time management skills
  • Ability to work effectively under pressure and handle multiple priorities
  • Proficiency in hotel management software and Microsoft Office Suite
  • Knowledge of health, safety, and sanitation standards in the hospitality industry
  • Hospitality / Hotel / Restaurant  jobs