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Claims Handler Technician

Claims Handler Technician

Weskus PersoneelCape Town, Western Cape, South Africa
26 days ago
Job description

Job Description :

The Claims Handler / Technician will be responsible for managing insurance claims from initial notification through to settlement ensuring accuracy compliance and high-quality service delivery. This role involves close collaboration with underwriters clients surveyors and third-party service providers maintaining efficiency and fairness throughout the claims process.

Key Responsibilities :

  • Manage a portfolio of claims from first notification to settlement ensuring timely and fair resolution.
  • Liaise with underwriters brokers clients and loss adjusters to obtain necessary documentation and information.
  • Assess policy coverage liability and quantum in accordance with internal guidelines.
  • Maintain accurate claim records and ensure compliance with regulatory and company standards.
  • Provide clear and professional communication to all stakeholders throughout the claims process.
  • Prepare claim summaries and reports for management and clients.
  • Assist in the development and improvement of claims handling processes and best practices.
  • Support the UK claims team in maintaining service excellence and operational efficiency.

Requirements :

  • Minimum of 35 years experience in claims handling claims administration or insurance operations .
  • Experience in construction surety liability or financial lines claims will be highly advantageous.
  • Strong understanding of claims procedures documentation and settlement processes.
  • Excellent communication and negotiation skills both written and verbal.
  • High attention to detail with strong analytical and problem-solving ability.
  • Proficiency in Microsoft Office and insurance or CRM systems.
  • Ability to work efficiently within international time zones (UK working hours).
  • Professional dependable and client-focused approach.
  • What We Offer :

  • Competitive remuneration aligned with UK standards.
  • Opportunity to work with a respected UK company and gain international exposure.
  • Professional growth and development opportunities within a global organisation.
  • Collaborative performance-driven environment in the Cape Town CBD office.
  • Required Experience :

    IC

    Key Skills

    Corporate Paralegal,Baan,IT Sales and Marketing,Civil Quality Control,Activex,Jboss

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Technician • Cape Town, Western Cape, South Africa

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