Quality Specialist- Information And Technology Governance

Job Purpose

The main purpose of this position is to manage and drive the implementation of an Information and Technology (I&T) Quality Management System (QMS), along with standards and processes that support the achievement of the organisation's I&T quality objectives, as well as ensure that the I&T solutions and services provided to the organisation consistently meet high standard and effectively support the I&T strategy.

Responsibilities

• Develop, implement and maintain the I&T quality management framework and processes for the organisation.
• Determine and establish best practices, standards, processes and responsibilities necessary to achieve the organisation's I&T quality objectives, ensuring alignment with I&T governance requirements.
• Provide input into the quality management policy and I&T quality objectives of the organisation.
• Determine the I&T quality requirements of stakeholders to ensure the delivery of high-quality I&T products and services.
• Develop quality management plans for I&T processes, projects and objectives across the organisation in accordance with I&T governance requirements (e.g. COBIT).
• Monitor the implementation of quality management plans to ensure target maturity levels are achieved for all I&T processes across the organisation.
• Promote the QMS and quality objectives throughout the organisation, including training subject matter experts, project managers and other relevant stakeholders in the implementation of the QMS.
• Develop and implement methods to measure and report on the effectiveness and efficiency of the QMS.
• Identify and mitigate risks associated with I&T quality management, ensuring compliance with relevant governance frameworks as well as regulatory and industry standards.
• Lead stakeholder engagements (internal and external), displaying the ability to solicit information as well as deliver a coherent and convincing message.
• Stay up to date with developments in the I&T quality management field and apply new knowledge to own functional area.

Qualifications

Benefits

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