Call Centre Team Leader average salary in South Africa, 2025

Must have at least 2-3 years Supervisory / Team Leader experience in collections. Conduct call audits and provide coaching. Conduct High Risk calls/queries and escalating to the relevant departments. ...

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Developing key client relationship and maintaining current relationships, with Melrose Arch Tenants.Logging of all Maintenance Related Issues.Logging of all Security Related Issues.Controlling Service Contractors.Assisting Patrons/Visitors/Tenants/Contractors/Delivery Personnel with inquiries.Record...

The call centre team leader is an integral part of ensuring successful student acquisition for all regions by leading and managing the call centre agents. Job title : Call Centre Team Leader. This includes providing training & retraining for new & existing call centre staff; and managing the sales t...

Job Description:To manage an operational team to ensure that Service Level Agreements and operational targets are achieved and exceeded. If you are motivated and eager to learn, come join our team!Requirements:Willingness to learn and adapt. Answer calls and manage correspondence. ...

Call Centre Team Leader – Lead, Inspire & Grow!. Are you a passionate leader who thrives in a dynamic, fast-paced environment?. Do you have a talent for motivating teams and driving success?. This is your chance to take your leadership skills to the next level while enjoying. ...

We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Agents to create a customer centric and high performance culture through, effective management of people, metrics and projects, with the objective of generating and the ...

An Internal Vacancy exists for a .The suitable candidate’s main responsibilities and duties include, but are not limited to the following:.Developing key client relationship and maintaining current relationships, with Melrose Arch Tenants.Logging of all Maintenance Related Issues.Logging of all Secu...

Call Centre Manager/Team Leader. Call Centre Team Leader, Johannesburg. Responsible for leading the call centre sales team who process Inbound sales calls. Previous leading managing call centre staff . ...

Accountable for Call Centre Agents performance through quality monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes. Call Centre Team Manager (Debt Collection). About this role: To manage and support the Call Centre Agents in achieving required i...

Job title : Receiving Team Leader - Distribution Centre. The Receiving Team Leader will oversee and manage the receiving operations within a clothing retail distribution centre. Leadership: Previous experience leading a team, with a demonstrated ability to motivate and manage people effectively. Lea...

Accountable for Call Centre Agents performance through quality monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes. Call Centre Team Manager (Debt Collection). About this role: To manage and support the Call Centre Agents in achieving required i...

Job title : Online Team Leader - Distribution Centre. The Online Team Leader is responsible for overseeing and managing the outbound operations in a distribution centre. The role requires strong leadership skills to manage a team effectively, ensure that daily operations are running smoothly, and me...

Job Description:Lead, mentor, and supervise a team of call center agents, ensuring they meet performance targets and provide exceptional customer service. We are seeking a motivated individual to join our team in a position suitable for candidates with no prior experience. ...

Number of positions : 1Reference number :Workplace Type : On-siteEmployment Type: PermanentMain Purpose of JobTo lead, manage, and guide a team to reach required targets. ...

The Online Team Leader is responsible for overseeing and managing the outbound operations in a distribution centre. Key Responsibilities:Team Leadership and Management:Supervise and lead a team of outbound workers, including pickers, packers, and dispatch staff. Monitor team performance and provide ...

More than 5 years experience as a Call Centre Team Leader with a minimum of 5 -7 team members. One of  Africa’s largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre. You will be responsible for providing front line direction to the Customer Service...

We are looking for a highly motivated, experienced, and customer-focused Team Leader to join our Contact Centre leadership team. Key Competencies and Skills:Strong verbal and written communication skills with the ability to engage with customers and team members empathetically. Excellent leadership ...

To practice due diligence when interpreting and reporting of data, as well as to improve team performance and processes through insights which supports the overarching objective of a customer centric environment. ...

Join to apply for the Team Leader - Contact Centre - HC role at Boomerang BPO. Support the team with call escalations and provide ongoing coaching and development of your team. Minimum 3+ years proven Team Leader experience in contact centre (BPO) operations management or related roles. We are seeki...

Ensure that abandoned calls are returned and listen in on voice calls regularly. The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropr...

To manage and lead a team of administrators in order to facilitate the processing of both internal and external client instructions on behalf of the relevant department. Manage quality of work by performing quality checks and taking corrective action where necessaryImprove the performance of the tea...

Job Description:The role combines management, selling, coaching and leadership activities to enable the sales team to achieve their assigned targets. If you are motivated and eager to learn, come join our team!Requirements:Willingness to learn and adapt. Answer calls and manage correspondence. ...

Support the team with call escalations and provide ongoing coaching and development of your team. Minimum 3+ years proven Team Leader experience in contact centre (BPO) operations management or related roles. We are seeking a dynamic Team Leader with a passion for the Health Care Industry. Advance y...

We are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market. Lead and manage a team of contact center agents, ensuring quality customer interactions and service standards. Oversee team performance, providing training, coaching, and support ...