Service Desk Manager average salary in South Africa, 2025

Preferred Qualifications:Â Relevant IT/ Testing Qualification(s) Experience Required: At least 5 years of experience in managing a service desk team ITIL Service management Duties/ Responsibilities: Manage a team of 10 service desk agents, ensuring they are motivated and provide excellent customer s...

Implementing and managing change .Developing, implementing, and reviewing core responsibilities and tasks .Improving performance by raising efficiency and improving available tools to enable this.Analysing performance statistics and making decisions on the basis of these statistics .Liaising with su...

The Service Desk Manager will be a single point for escalation and own the standard operating procedure model for the Service Desk. The Service Desk Manager will be a single point for escalation and own the standard operating procedure model for the Service Desk. We are looking for a Service Desk Ma...

The service desk is responsible for identifying and pursuing service improvement initiatives; managing complaints, suggestions, and compliments; and perhaps most importantly, often service as the face, or voice, of the organization to customers. A leading Renewable Energy solutions provider is curre...

Minimum Requirements & Key Skills:.Bachelors degree from an accredited institution (Engineering qualification highly advantageous).Minimum of 3 years of proven project management experience within a manufacturing environment (Essential).Proficiency in project management tools such as MS Project....

Our client is seeking an experienced Service Manager in Cape Town. ...

Network point installations, Wireless AP installations, Desktop systems upgrades, etc. Desktop Support (Minimum 1 year+ experience). ...

General Manager Hospitality West Rand R100 000p/m. ...

The ideal candidate will be responsible for overseeing the efficient and effective delivery of services to clients or internal stakeholders, ensuring the highest levels of performance and satisfaction. Identify and implement improvements to enhance service quality and delivery processes. Track servi...

Meeting of the relevant Service Level Agreements in the Call Logging System by the Service Desk. Telephony soft skills qualifications and/or Call center/Service Desk experience. Skilled in resolving issues efficiently, assisting users with software and hardware concerns, and delivering excellent ser...

Completion of a Middle/Executive Managerial Leadership Programme. Mine Managers Certificate of Competency. At least 7 years experience in a related role, with 3 years at a unit managerial level or in a functional/specialist area. Proposing capital expenditure projects when required to expand capacit...

General Ledger Reconciliation,Taleo,GAAP,Journal Entries,QuickBooks,General Ledger Accounting,Accounting,Microsoft Dynamics Navision,Account Reconciliation,Accrual Accounting,Microsoft Dynamics GP,Accounts Payable. ...

We are a well-established call Centre sales company looking for goal driven experienced sales agents, you will be responsible to make sales and meet your daily target. If you meet the below requirements, you can WhatsApp us on 0815263837Agents must have at least 6 months - 12 months call Centre sale...

The individual will be part of a team of Call Centre Agents that offer insurance products to customers. Other relevant company, call centre agent, and FAIS representative duties. The objective is to impact direct insurance sales in the Insurance Call Centre via efficient offering of insurance produc...

MATRIC, ID, UI19, CONTACTABLE REFERENCES, CLEAR CRIMINAL RECORD.SHIFT WORK, HOURS ARE FROM 07h00 TO 19h00 OR 19h00 TO 07h00.STRONG MEN REQUIRED AS IT IS A TOUGH ENVIRONMENT.MUST BE ABLE TO HANDLE PRESSURE.MUST BE ABLE TO MEET DEADLINES....

Ensuring seamless banking operations, accurate reconciliations, and process optimization through innovation.Finance, Accounting, or Business Administration.Excel, reconciliation software, and data analytics tools.Competitive salary + performance bonuses.Comprehensive benefits & flexible work env...

We are looking for hardworking and reliable general workers to assist in various tasks on a small construction site. The role involves supporting skilled workers, maintaining site cleanliness, and handling materials and tools. Help skilled workers such as bricklayers, carpenters, and electricians. A...

Job title : Receptionist - Waterstone. ...

We are seeking a dynamic and versatile General Manager/Operations Manager to oversee and streamline the operations of our diverse businesses, primarily focusing on our Takealot e-commerce business. Oversee daily operations, including technician scheduling, ticket resolution, and client communication...

We're Hiring: German-Speaking Customer Service Superstar. Do you have a passion for solving problems and making customers happy? Are you fluent in German? We want YOU to join our dynamic team!. Providing exceptional inbound and outbound telephonic support, including chat and back-office services. Re...

Minimum of 5 years experience as a receptionist. ...

Integra Motor Group is seeking for a highly motivate sales executives and a call center agents to join our dynamic team and take your sales career to the next levelSales ExecutiveMust have a passion for customer servicesNeed a good track record of success in sales and at least 3 years direct sales e...

Are you a strategic thinker with a passion for ensuring seamless service delivery? Do you thrive in a fast-paced environment where customer satisfaction and operational excellence go hand in hand? If so, we want YOU on our team!. Meeting of the relevant Service Level Agreements in the Call Logging S...

CLIENT RELATIONSHIP MANAGER (CRM): Investment Operations. To ensure that the fund administration is undertaken accurately and within the set time constraints and provide daily assistance to support to the Investment teams Analysts Investment Risk and Portfolio Managers. Corporate Action review and c...

Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette. ...