A leading global player in the crushing, screening, and rock processing space is looking for an experienced Aftermarket Manager to drive the aftermarket strategy across Africa.
This is a senior role suited to someone who thrives in the heavy industry, understands plant environments, and can lead technical teams while growing aftermarket revenue across multiple territories.
Non-Negotiable Requirements :
- BEng or equivalent in Mechanical / Metallurgical / Industrial Engineering (or similar).
- 5+ years management experience in mining, crushing, or heavy industrial equipment.
- Strong understanding of crushing, screening, vibrating equipment AND full plant lifecycle.
- Proven leadership capability across technical, service and aftermarket teams.
- African travel readiness ( 50%+ travel ).
- Strong commercial, customer-centric, and safety-driven mindset.
- Advanced communication skills and ability to influence senior stakeholders.
Job Experience & Skills Required :
Lead and execute the aftermarket growth strategy across African territories.Develop and manage aftermarket teams, service capability, and technical support functions.Drive retention, customer engagement, renewals, and aftermarket agreements.Build and maintain high-level customer relationships across mining operations.Oversee technical problem-solving, root-cause analysis, and warranty management.Ensure accurate fleet, installed base and market share data.Promote digital tools, fleet digitalisation, and productivity reporting.Collaborate with Territory Managers to improve service delivery and aftermarket penetration.Strengthen supply chain efficiency through better forecasting and planning.Ensure full compliance with health, safety, quality, and environmental standards (16.2 responsibility).