Insurance Consultant - 6 Months Contract - Bellville (Cape Town)
The insurance consultant role is focused on providing an end-to-end service and support to brokers.
- ONLY applicants that are currently living in Cape Town will be considered!
- MUST have a CLEAR Credit and CRIMINAL record!
Duties & Responsibilities
This role is focused on, but not limited to; servicing broker requests, including enquiries.Providing telephonic / email support to the intermediary on record , authorised representatives from the brokerage, and broker services;Dealing with general insurance and policy specific enquiries;Dealing with issuance of new policies / policy maintenance / renewal / agri aspects of policies;Assisting to resolve all insurance queries within required timeframe and compliance requirements;Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;Undertaking to adjust premiums in line with new asset values;Managing client expectation on expected turnaround times for submitted requests;Adhering to underwriting criteria and regional requirements;Assist with profiling the client with the best suitable product and underwriting criteria;Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product;Assisting in implementing solutions for improvement;Standing in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.Desired Experience & Qualification
Matric / Grade 12MUST have NQF4 (insurance related qualification)MUST have Min. 3 Years Insurance experience in a Call Centre
Commercial Insurance experienceRE would be an advantageMUST have a CLEAR Credit and Criminal recordPackage & Remuneration
Salary : R13 000 per month6 week training
6 month contract with possible conversion
Working hours 8 : 00 – 16 : 30
Monday to Friday
Interested?
If interested , please apply directly through Pnet or email us directly atN.B If emailing us directly, remember to insert "Insurance Consultant - Bellville" in the email subject line , for consideration.HR Services, Recruitment & Selection#J-18808-Ljbffr