Service Consultant - Fixed Term Contract (PE&JHB)

Discovery Vitality

Service Consultant

About Discovery

Discoverys core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart self-driven people to be their best. As global thought leaders Discovery is passionate about innovating in order to not only achieve financial success but to ignite positive and meaningful change within our society.

About Discovery Vitality RSA

Vitality is at the heart of Discoverys shared value model and aims to reward members for positive behaviour change. Vitality is a global thought leader in wellness and encourages members to live healthier lives. Vitality operates in a fast-paced and agile environment and has remained at the forefront of wellness thought leadership by delivering cutting edge innovation through bi-annual product launches. Within the team of 500 creative minds projects span across all areas including marketing finance data people MIS and actuarial servicing & operations systems strategic programs and wellness providing opportunities for a holistic experience. Vitality partners with leading partners to provide members with a superior rewards experience providing a dazzling service to our all they do Vitality people pride themselves in living the Discovery values and championing its core

purpose of making people healthier and enhancing and protecting their lives whilst being the everyday ambassadors.

Key Purpose

To ensure quality service delivery to all stakeholders while adhering to Discoverys SLA.

Areas of responsibility may include but not limited to

Self-motivated and pro-active

Team player

Assertive and has the ability to adapt to change

Able to prioritise and work under pressure

Very organised positive and service orientated

Always maintains professional behaviour

Attention to detail

Uses listening skills to identify problems

Receptive to clients complaints and queries

Education and Experience

Matric or equivalent qualification

A tertiary qualification (preferably a degree or diploma) or in the process of completing a tertiary qualification.

Minimum of 1 years worth of call centre experience with a strong focus on sales on retentions

Excellent communication skills

Proficiency in English

MS Office skills

FAIS accreditation highly advantageous

Employment Equity

The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer we actively encourage and welcome people with various disabilities to apply.

EMPLOYMENT EQUITY

The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer we actively encourage and welcome people with various disabilities to apply.

Required Experience :

Contract

Key Skills

Business Development,Sales Experience,B2B Sales,Time Management,HP Service Manager,Windows,ServiceNow,Relationship Management,Operating Systems,Management Consulting,Troubleshooting,Automotive Service

Employment Type : Contract

Experience : years

Vacancy : 1