Emergency Assist Agent

King Price InsurancePretoria, ZA

23 hours ago

Job description

Job title : Emergency Assist Agent

Job Location : Gauteng, Pretoria

Deadline : November 30, 2025

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Purpose of position :

Ensuring the delivery of royal service to our clients by managing all emergency cases for motor accident, mechanical breakdown and roadside assistance.

Responsibilities :

Creating and managing cases according to standard operating procedures

Providing client service of the highest level

Ensuring that clients are dealt with in an empathetic, professional and respectful manner

Meeting set targets

Requirements :

Matric (essential)

Previous emergency assist call centre experience (advantageous)

Flexible working hours, which includes working after hours and weekends

Skills and Attributes :

Live the King Price values

Attention to detail

Organised, punctual and excellent time management skills

Problem-solving skills

Good judgement skills

Adaptable and resilient

Excellent soft skills

Excellent product knowledge

Strong administrative skills

Excellent written and verbal communication skills

Security / Safety jobs

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Agent • Pretoria, ZA

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