Senior IT Technician (CPT)

Environment

PROVIDE proactive supervisory mechanisms for ensuring seamless operations of IT systems as the next Senior IT Technician wanted by a Tourism and Hospitality company providing luxury accommodation. You will be responsible for the strategic planning and implementation of systems – setting up and maintaining Mikro’s system, ensuring guests Wi-Fi is working optimally while writing or customizing computer software to accomplish work. You will ensure service levels are delivered and maintained at the highest possible priority and quality, resulting in efficiency and productivity throughout the Group. The ideal candidate must have Grade 12 / Matric, a Microsoft Certification or similar with at least 5 years work experience in an IT Management role including MS Server and Desktop operating systems, MS Office, MS SQL, Hosted Microsoft Exchange, Mimecast, VMware, Citrix, Sage VIP, Pastel Partner and Evolution, Sophos Firewalls and Antivirus & Cloud based Back-up Facility.

Duties

Operations

• Ensure all staff have cyber protection with virus protection software.
• Ensure IT systems are regularly updated.
• Assist staff in setting up IT systems and connecting them to the correct servers.
• Set up and maintain Mikro’s system.
• Manage all staff emails and monitor for possible hacking threats.
• Ensure that guest Wi-Fi is working optimally.
• Assist in connecting room TVs to the internet server.
• Ensure card machines are functional to receive payment.
• Ensure hotel room access cards can be programmed.
• Ensure telephone systems form all properties are connected and that the extension codes are working.
• Ensure IT systems are POPI compliant.
• Ensure no pirated copies of computer programs are used.
• Write or customize computer software to accomplish the work.
• Ensure all security cameras are functional and that footage is stored securely.

Management

Financial

Requirements

Qualifications

Experience / Skills

Attributes

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