IT Technician

Join to apply for the IT Technician role at JAM Clothing SA .

IT Technician in Pretoria (Northern Suburbs).

JAM is no ordinary company. We do not talk about being conventional or average. We want passionate people who think outside the box and bring the best out of others while maintaining world‑class standards. If you want to work hard and make your life count, JAM is the place to be.

Responsibilities

• Provide front‑line support for technical issues involving computer systems, software applications, networks, and hardware.
• Diagnose and resolve technical issues on‑site and remotely, ensuring a high level of user satisfaction.
• Troubleshoot hardware, software and network operating systems.
• Maintain current and accurate inventory of technology hardware, software, and resources.
• Conduct regular audits of IT equipment to ensure assets are well documented, updated, and in working order.
• Assist with maintaining compliance with relevant data security and protection policies.
• Execute regular system checks, updates, backups, backup checks and patches to ensure optimal performance and security.
• Utilize exceptional fault‑finding and problem‑solving skills to address technical challenges efficiently.
• Liaise with IT vendors, including hardware and software suppliers, to resolve technical issues.
• Assist with onboarding new employees by setting up accounts, workstations, and access to necessary systems.

Requirements

Seniority Level

Not applicable

Employment Type

Full‑time

Job Function

Information Technology

Industry

Retail apparel and fashion

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