Network Manager
Faircape GroupCape Town, Western Cape, South Africa14 days ago
Job descriptionAbove-market related salaries to attract top talent Quarterly performance bonuses Flexi-time (work between 06h30 – 18h30) to support work–life balance Modern, centrally located offices in Claremont, close to Cavendish Onsite barista offering free coffee and a subsidised vending machine Discounted Faircom ISP packages Subsidised parking close to the office Long service leave in recognition of loyalty and commitment Provide strategic leadership in administering and monitoring the Group’s network infrastructure, ensuring optimal performance, stability, and reliability across all entities. Oversee proactive monitoring and troubleshooting processes, ensuring issues are escalated and resolved efficiently through the relevant teams or service providers. Plan, approve, and implement network changes and upgrades to improve efficiency, resilience, and user experience, while aligning with Group objectives. Direct and oversee the configuration of networks for new sites, ensuring seamless integration with existing infrastructure. Ensure best practice in routing and switching through the team’s application of robust protocols and technologies. Drive scheduled maintenance and system support, ensuring minimal disruption to both commercial and residential clients, as well as healthcare and office operations. Manage the execution of major IT projects (updates, upgrades, migrations, outages), setting realistic timelines, allocating resources, and monitoring delivery. Identify and prioritise infrastructure growth areas to support current operations and future expansion. Provide oversight for customer growth initiatives, guiding the team in developing innovative strategies to expand the Group’s ISP footprint. Engage and collaborate with other business units to ensure IT infrastructure supports broader organisational projects and operational needs. Ensure robust data protection by managing and testing backup processes, guaranteeing reliability and compliance. Oversee the VOIP platform, ensuring clear, cost-effective, and reliable communications across the Group. Maintain and enforce accurate network documentation for compliance, governance and operational reference. Qualification : NQF Level 7 (Bachelor’s) in Computer Science, Information Technology, or related fields. Networking certification in Mikrotik advantageous Proven experience in network and infrastructure management, ideally with exposure to ISP environments. Proven track record managing enterprise-scale networks with multiple sites. Background in ISP operations (provisioning, monitoring, client support) - advantageous Knowledge of fibre networks, last-mile connectivity, and carrier management. Experience in managing teams Strong technical expertise in routing, switching (L2 / L3), firewalling, and VPN technologies. Proficiency in network monitoring and automation tools. Ability to design and implement secure, scalable infrastructure solutions. Result driven Leadership, mentorship, and team-building skills. Excellent communication skills to engage with both technical and non-technical stakeholders. Analytical mindset with strong problem-solving ability. Adaptability to manage priorities across multiple business entities and client group Must have a valid drivers licence and reliable vehicle Clear health record Clear criminal record Clear credit record Positive written references
2 weeks ago Be among the first 25 applicants
Faircom, a proud division of the Faircape Group, is a leading Internet Service Provider (ISP) that connects clients through high-speed uncapped fibre solutions, wireless fibre packages, and VoIP connections. We partner with leading infrastructure providers – including managing our own networks – to deliver reliable, world-class connectivity.
Network Manager oversee and optimize a vital part of an established business. In this role, you will influence both strategic direction and daily operations.
About The Role
- The Claremont Office and Six luxury retirement villages (each with its own body corporates and residential communities)
- Six healthcare centres based on the retirement villages, including both long-term facilities and subacute centres – with a flagship 83-bed subacute unit in Tokai and a growing subacute facility in Somerset West
- Faircom ISP network, serving approximately 4,500 residential and corporate clients
We Offer
Duties will include but are not limited to the following
Qualifications
Experience And Knowledge
Skills And Attributes
Specific Requirements
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Network Manager • Cape Town, Western Cape, South Africa
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